Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 3909 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the touch screen, ease of use, and long battery life of this 2-in-1 Chromebook. Its lightweight design and strong performance are also frequently praised, along with the ample RAM and competitive price. However, some users mention limited storage capacity and occasional fan noise as drawbacks. A few also reported minor compatibility issues and some instances of the device overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,909 reviews
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Laptop. 2 in 1. Perfect for multitaskers. Very fast machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great so far. I use it for dance and school. It's just a little on the big side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good unit!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and value. Works well! Easy to use. Set up is a breeze!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School Work

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! My daughter loves it! Uses it for school no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the price and laptop. Bought it for my daughter and she is loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very good quality, without being too expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, perfect for my high schooler. Fast and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics card is pretty outdated now. Still a great entry level computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I love it. I will recommend this product to friends and family.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A nice chromebook, but...

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this chromebook and liked it quite a bit...until I tried to use it in my lap. It's great on a desktop, but the screen is so heavy that the laptop tends to tip forward when you try to use it on your lap. If the keyboard had been heavier...and the screen lighter...I probably would have kept the device. Instead, I returned it after about a week or so.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop alternative!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After considerable research I settled on this Chromebook and have been pleased so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, I did my research with this one and I am not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an affordable laptop for my daughter to use for distance learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Litty

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for everyday use. Very great recommendations from the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome for school work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11 year old loves his Chromebook. He uses it for unfinished class work and for homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is great, the value is worth it the kids loved it!! Best Buy rocks!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad Bluetooth

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to love this chromebook but the bluetooth keeps dropping out. The internet connection is fair at best. Yes I tested both with a different laptop this HP is going back.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for school work and editing/drawing.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for high school and soon to be college. Great all around but could have a better speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer. Love the functionality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! First Chrome book I have purchased and I love the functionality that it has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disney free not

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great daughter loves it however it was suppose to have free Disney but it’s not there.

    I would recommend this to a friend