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Customer Ratings & Reviews

Your price for this item is $569.99
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The comparable value price is $599.00

Customer reviews

Rating 4.5 out of 5 stars with 3909 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the touch screen, ease of use, and long battery life of this 2-in-1 Chromebook. Its lightweight design and strong performance are also frequently praised, along with the ample RAM and competitive price. However, some users mention limited storage capacity and occasional fan noise as drawbacks. A few also reported minor compatibility issues and some instances of the device overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,909 reviews
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Great buy, great laptop/tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never write reveiws but i always look at them. This computer is great for the average person. Im no techhy and this is so simple to use. I love the versatily of it either being a touch screen tablet to a touchscreen laptop. Definately would recomend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Best battery life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Chromebook! I am currently writing this review on it. It has so many neat functions and It is simple to use. We use ours mostly for streaming and light web surfing. The battery life is awesome! The touch screen is a nice addition.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one for my daughter as she was heading off to college, then my laptop started acting up and battery wouldn't hold a charge. As a Google user the setup was easy and I could link all my devices through Google. Lightweight and convenient, I enjoy the feature to cast to my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice laptop , i like the 360 degree use laptop to tablet. very clear picture for watching tv or videos. sound is good. battery life is very good 12 to 13 hrs. purchased from best buy very helpful and fast delivery i have been using it every day and no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never owned a chrome book but this was an excellent buy. Very easy to use, especially the touchscreen. The fingerprint reader is also a great addition. The backlit keyboard makes it easy for night time use and the battery life is amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Chromebook but not a great laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop if you’re strictly work with google slides, docs, and anything else google related. Ideally not the best college or work laptop since Chromebook only supports chrome, not windows or apple.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Touchscreen Chromebook HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiance needed a computer for online classes and this was a perfect fit. The touch screen makes for easy use. Has quality speed for the price. The display is very crisp and seamless. Overall it serves its purpose and very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this. It’s great for anyone who just needs a basic internet and email option. It also comes with the google documents installed so you don’t need to purchase Microsoft word. Great option for those of us who don’t need high tech options

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this chromebook! Im not a techy person and usually only care that a laptop functions well enough, but I actually really like the whole package of this one. I wasn’t sure if I would like the switch from windows, but it has been everything I need so far and I prefer the simplicity. Its fast, looks and feels high quality, and has a great keyboard. I do hear the fan once and awhile but it’s not overly loud. I’ve had it for 7 months and it has been great so far! Definitely worth the step up from HPs lower model chrome book that I tried first, especially when it goes on sale for a couple hundred off!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Super fast and responsive at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this HP Chromebook for about a month or so now and absolutely love it. It boots up super fast and can easily handle video streaming and multiple tabs open at once. Getting used to ChromeOS was very easy and user friendly and I love how all of my Google products are synced right to it. We’ve used the tablet feature a couple times and it’s handy but tend to use more as a “quick computer”. It’s so nice to be able to pull out this baby when I want to search something quickly on a bigger screen vs using my phone or even the iPad. I find this faster than my iPad and I love having a keyboard or having the ability to use as a tablet. We got this chromebook for a steal at just $400 but it’s worth more than that. Absolutely love this thing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Very Nice Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Chromebook for my 5-year-old to use for her distance learning kindergarten class. Overall it is easy for her to navigate, and it is pretty light so she doesn't have issues carrying it around. Highly recommend for any student for school.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good computer for value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer however there are a couple of things I am not to crazy about. First, I am new to Chromebook in general and have trouble with documents in word transferring them to docs then saving them so that I can open them on my work computer which is not Chromebook. The other thing I don't like is the pop up ads. I am not sure why I am getting them since I have the settings on there to block. May not be the computer but the server it runs on maybe. Other than those things I really like how light weight it is as well as the flip over option to make it a tablet and the lighted keys. It's pretty durable too. Haven't had any problems with the computer itself and I bought it about 5 months ago.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Great 2 in 1 option for the entire family.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my work during COVID. I've always wanted a touchscreen but was concerned about the durability of the 2 in 1 models. I love this sturdy construction. The screen resolution is excellent and the touchscreen is worth it. the Intel core is very fast and worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great computer if you don't need a lot of storage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, attractive, long lasting battery! Chromebooks have their own virus protection and are built for users who mainly work online. It fits my needs perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP 2 in 1 X360 has been a great computer. It is fast, has a good display, and excellent keyboard and trackpad. It has a solid build and looks classy. The touch screen works well. It is my third Chromebook. I have liked them all but this is my favorite.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Great chrome book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my son in middle school but very happy with it. Connects easily and allows all the school zooms and touch screen is also a nice for learning. Hinges seem sturdy enough and battery life is good enough to get thru a day of school.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Excellent budget Chromebook with high end features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great entry Chromebook for skeptics like me. It's one of the only budget Chromebooks with a good touchscreen, 1080p FHD display, and an i3 processor which is more than enough power for Chrome OS. Keyboard is excellent and it really feels like a premium device.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    BUY THIS NOW

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my product in a timely manner and have done nothing but fall in love with it since i got it. It paired perfectly with my phone, and does everything i could possibly ask it to do. Well worth every penny and 10 out of 10 recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 4 out of 5 stars

    Good value Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook performs very well for the limited functions I use it for. Biggest positive is long lasting battery and flexibility to go from touch screen to key board. Negative is slow wifi and limited memory.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Nice Chromebook!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Chromebook, perfect screen size, easy to use, and nice color combo, ( white and pale gold). Backlit keyboard is really nice, a soft blue color. Very nice for everyday use. Got it on sale, and we'll worth it even if it wasn't.

    I would recommend this to a friend