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Customer Ratings & Reviews

Your price for this item is $569.99
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The comparable value price is $599.00

Customer reviews

Rating 4.5 out of 5 stars with 3909 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the touch screen, ease of use, and long battery life of this 2-in-1 Chromebook. Its lightweight design and strong performance are also frequently praised, along with the ample RAM and competitive price. However, some users mention limited storage capacity and occasional fan noise as drawbacks. A few also reported minor compatibility issues and some instances of the device overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 3,909 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Fast, easy to use and great display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two for the kids for xmas and was so impressed I bought a third for myself to use on travel and to untether myself from a Mac desktop system around the house. Chrome is so easy to use and Google is what our school uses so it helps as a parent to be on the same OS as the kids to help with their schoolwork. Display is outstanding for the price point. Only concern is like owning an iPhone you live in constant fear of a drop and cracked screen. We got all 3 on an impossible to refuse sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Well made and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a well made Chromebook from HP. The 8GB of memory is plenty to get the job done. The touch screen makes it easy to use, and the battery life so far is pretty good too.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very nice, high performance Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a present for my daughter in college. She loves the small, portable size, and the speed and responsiveness of the Chromebook OS. The i3 processor handles anything she has thrown at it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great service. Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a wonderful experience. I can't remember the name of the Chromebook specialist who helped me but he made my shopping experience pleasant. He was knowledgeable without being pushy. My old Toshiba Chromebook (which I loved) was close to it's expiration date. I spent a lot of time looking for a replacement, deciding on what features I had to have. The HP 2 in 1, 14" touch-screen Chromebook came on sale. It had all of my baseline requirements. Yay! I wasn't really looking for a touch screen or a backlit keyboard. Now they are two of the many reasons I love this Chromebook. This was a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Amazing for everyday use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife who was in need of a new laptop but does not like how buggy Windows can be but does not expect the ROI of a Mac. She was able to log right into her google suite and get to work. Emails, social media, reading device and it turns into a great streaming device for her online workout videos. The touchscreen is an added bonus - she can navigate finiky menus faster with the tap of the screen instead of dealing with the touchpad or a mouse. She loves it and I’m glad we didn’t spend more on anything more powerful or with “extra bells and whistles”. This laptop hit the mark for an everyday use device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    AWESOME COMPUTER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been amazing, it lasts long for battery life and I am able to do everything I need. I love that it is touchscreen and rotates.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10 year old son sometimes wishes that it were a little bit lighter, but he is thrilled with it overall. The screen is great, the track pad works well, and it is very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never tried one of the high end options but this is a great laptop. USB-C charging on both sides with HDMI out via either USB-C port. Love the keyboard. Trackpad is nice as well, but a bit touchy at times and I've accidentally double clicked. Fast, responsive, and can handle a lot of tabs plus apps at the same time. I've yet to hit a point where it has slowed down on me. The hinge is strong and the screen doesn't move as I type this with it sitting on my lap. No regrets buying it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for a while and have not had any issues. I purchased it to use for school, it did everything I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Bought for my 1st Grader for distant learning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this chromebook for my first grader so she would have it during distant learning. Most of her assignments are online and being that she’s only 6, it’s hard for her to use the touchpad mouse...well, this laptop totally changed that! She just uses the touch screen instead and it’s made my life (and hers) so much easier ! Also note, the laptop has a privacy switch for the camera on the side. I thought my camera was broken but then realized the switch was just off. So far we love this laptop and like the ease of using it and being able to successfully navigate through the apps. This is our first time having a chromebook so we’re still learning how to fully get use out of the laptop, but so far so good !

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my son when it was on sale and received an additional discount using the student discount. I love that it's small, lightweight, and can be charged on either side of the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Buy For Your Money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is perfect for my daughter to do her homework on! It is super fast and the battery lasts forever. With everything at school being Google based there is no need for a Windows system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Awesome value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter to use for virtual school. Very easy to use whether it be surfing the web or doing school work. Love the touchscreen. Wish I had purchased it sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Fast and easy to load! Has everything I need all in one. Thin and light to carry around and love how it’s easy to use as a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Versitile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook! Enjoy the overall aesthetics and performance. Good weight to size distribution and really enjoying the functionality of the 2-in-1 and touchscreen operation.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like a few things about this computer, in particular the layout of the keyboard. But I've had no problem with the touch screen, it runs quickly, and I think it's a good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Chromebook EVER!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! I had bought this one earlier in the year (the slate blue and white one) and had to return it due to a faulty battery. This one is perfect. I have never had such a wonderful experience with a computer. Open the lid and boom! It's up and running! It does everything perfectly. The only feature I would have love to see on it is the fingerprint reader. But hey, just sync your phone to it and you are set. The battery has lasted 14+ hours between charges. You seriously can't beat that. I absolutely recommend this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Great Windows Replacment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boots up and runs faster than any of my windows laptop, battery life is amazing, looks good and is very light. Only con is the screen is not as bright as other laptops even at max brightness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Chromebook and impressed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started to see some really great reviews about Chromebooks, fast OS, great value. I decided to look into one to replace my old tablet. I have a laptop so I wanted a Chromebook that would be 2 in 1 where I could use in tablet mode, especially for reading ebooks. This one is fantastic. The ChromeOS really is quite fast. This device booted up quickly when I turned it on the first time and I was online and able to use it within 5 minutes. I can download many of the apps I use on my Samsung Note and they work the same on the Chromebook. I love the 8GB of RAM as well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    sleek cost effective best choice for basic computi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for basic home office usage , the chrome is most effective if used within the constraints of a good data/internet source. The touch screen and light weight is a must have for a notebook.

    I would recommend this to a friend