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Customer Ratings & Reviews

Your price for this item is $569.99
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The comparable value price is $599.00

Customer reviews

Rating 4.5 out of 5 stars with 3909 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the touch screen, ease of use, and long battery life of this 2-in-1 Chromebook. Its lightweight design and strong performance are also frequently praised, along with the ample RAM and competitive price. However, some users mention limited storage capacity and occasional fan noise as drawbacks. A few also reported minor compatibility issues and some instances of the device overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 3,909 reviews
  • Pros mentioned:
    Battery life, Touch screen, Weight

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the simplicity of a chrome book but with enough power to have endless streaming and HDMI capabilities. This does it all! The upgraded speaker system, backlit keyboard and touchscreen is such a bonus. I love how light it is and the battery life seems excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Very good chrome book when on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this chrome book on sale for my kids to use for school (google classroom) and its awesome. Very fast, screen is great, camera great. Touch screen helps the younger one. Lots of ram for tons of tabs. USB C so supports all kind of accessories. Over all very good chrome book if you can get for a good price (499)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touch screen

    Rated 5 out of 5 stars

    Must have for all Beginners!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not computer savvy but needed a laptop that was fast, has a lot of memory with a great screen and this is it. This device was super easy to set up. I enjoy the touchscreen a lot as well as being able to fold it in half and use it as a huge tablet! This is a must have device in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great Chromebook for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked these up for my organization. The price we got these were just a little more expensive then the normal Celeron based Chromebooks. Touchscreen, i3 processor, 8 GB RAM. No issues with Zoom or other video based meetings, fast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Just about perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the current price of $569 I would subtract a star but I only paid $350 for mine on sale. I bought it for travel when my older tablet began to die, but now I use it almost all the time. At my age a smart phone screen and virtual keyboard are too small to manage anything much more technical than make an amazon purchase but I don't need a huge desktop replacement pc laptop either. The build quality, fit and finish are excellent. Connectivity and battery life are more than sufficient. There is plenty of performance to listen to music on bluetooth headphones while reading, surfing, etc. As an OS chrome has its limitations but once I figured out to use extensions or web sites rather than non-optimized apps I have had no issues. I'm hoping Zoom works well on chrome as it's just a matter of time til some cancelled meetings are resumed but remotely. If you're on the fence about this chromebook and you see a heavily discounted one don't hesitate to get it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    great chromebook for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The combination of the i3 processor with 8GB of RAM is making this Chromebook move effortlessly. screen is sufficient and port selection has everything you can expect. the addition of android apps is an added bonus that you cannot get with windows laptops, especially with regard to movie streaming applications such as movies anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen, Weight

    Rated 5 out of 5 stars

    Best Investment Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owning a chromebook is the cheapest way to go for a laptop, and this one doesn't disappoint. Easy to use. Lightweight. The touch screen is excellent and fun. Battery lasts a long time. I had my last chromebook for four years and now my kids use it, so I'm sure this one will serve me well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 4 out of 5 stars

    perfect for when working from home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and feel of the chromebook. Very smooth to the touch. Touchscreen and keyboard are easy-to-use. The only thing I would change, is making the keys light up a bit darker, you can barely see the letters on the keyboard. Other than that, great chromebook, battery lasts me about 5-7 days.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Great chrome book

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Got it for my 8 year old for school and decided to go with a better version since he will be it in the long run! The touch screen is so easy for him and the table option. Decent weight size. Nice and slim.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen, Weight

    Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m no tech geek so this review is just from a person who likes to surf the web, do schoolwork and watch the occasional YouTube video. I love this laptop. It’s quick, it has a nice touchscreen and trackpad and it’s lightweight enough for me to carry around. I’d totally recommend it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Secure low power, good enough for web dev

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I would just use this as a consumption device. It's always nice to have a second reliable PC that you watch youtube and netflix. Browsing the web is of course the strong suite of chromebooks and I do a fair amount of that. The best part of chromebooks is how apps are sandboxed like on Android, so you don't have to worry about apps doing things they really shouldn't be doing. Viruses aren't really a thing on these systems. The best part is I can install the Linux beta and load all my dev tools like Visual Studio code and Nodejs. The only downside is the limited storage. However it's really easy to blow linux away and start over, which I periodically do anyway to get rid of the junk on my system. Really it's enough for simple web development.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for streaming which is what i use it for! Very fast, doesn't lag, the fan is not noticeable when it kicks on. It connects fine with my wifi and the Bluetooth works very well. Touch screen works as good as my phone,very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Love my Chromebook

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a Chromebook before, have to admit I love it. Way better than more expensive laptops. Powers up in seconds, touch screen is great, and easy to use. Only drawback is I could not use a USB CD with this Chromebook. Other wise, everything else is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed, Touch screen

    Rated 5 out of 5 stars

    Great Chromebook for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on sale but would have bought regular price as well. Super fast, feels very high quality, screen is great (could be brighter but then battery life would most likely take a hit). Oh yeah, battery life is great. I would recommend every time!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen, Weight

    Rated 5 out of 5 stars

    Amazingly fast and lightweight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight easy to setup and use. Very fast, using it for everyday use and remote learning. also compatibile with roblox and other online games lightweight and fast. Love the foldable and touchscreen features. Great for art programs as well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Speed

    Rated 5 out of 5 stars

    great for school, also good for movies and games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fast easy to used, very good for school, to watch anything is very fast. My son uses this everyday for school he has no problems with it. battery last is very good also, 4-5 hour of good used on one charge. Fast charge for long hour of used.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Grandma SCORES!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my granddaughter, who will be in high school this fall. She's been using the same laptop she got issued early in elementary school, and I knew she deserved her own computer. It was PERFECT! She opened it up, turned it on, and hasn't looked back. We had no problems getting it set up and ready to use and she has remained very happy with its performance ... plus it is beautiful! That's an important feature for a teenage girl. The laptop is lightweight, but still powerful, and the only thing we might feel is lacking - she wants a digital pen to digitize her artwork! We can handle that one. Sometimes when buying a major purchase as a gift it gets a bit scary. Will they like it? What if they don't? I felt I could confidently make my choice, knowing that Best Buy will make an exchange ... just in case Grandma got it wrong. But NO .. Grandma scored BIG time with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does it look good its been a great laptop for the month I have had it! SUPER fast, easy to use and the battery life is great! Yes the fan is a little loud but honestly I hardly notice it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great chrome book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great chrome book. Screen is good, the design is nice, and performance is just fine. A lot better than the budget chrome books and I don’t think the premium ones offer enough to make them worth the increased cost over this.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little chromebook. Light weight, fast, beautiful crisp display. Great value for the money. Not too big not too small This is not a full laptop but for routine web surfing and small projects or cloud-based work this is perfect.

    I would recommend this to a friend