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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3909 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the touch screen, ease of use, and long battery life of this 2-in-1 Chromebook. Its lightweight design and strong performance are also frequently praised, along with the ample RAM and competitive price. However, some users mention limited storage capacity and occasional fan noise as drawbacks. A few also reported minor compatibility issues and some instances of the device overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 3,909 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice to use touchscreen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touchscreen for our kindergarten child as she starts school online.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for students!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop can be used like a tablet as well! Touchscreen is awesome! I love it

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 2 out of 5 stars

    Okay for beginner, not if you are used to Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll admit that I am a die-hard HP fan and didn't even consider other brands. I thought a Chromebook would be good for what I needed as I'm in between college and grad school and don't need a laptop that does ~everything~. However, I couldn't even figure out how to save my resume (and I'm fairly tech savvy)! The Best Buy website recommended I buy the Windows 365 Personal add-on, which I did not know I didn't even need. To use any Windows Office platform on a Chromebook, you simply download Word or Excel from the Google Play store. I got frustrated trying to edit my resume as that version of Word was not what I was used to, so I tried to save it to the laptop, which it would not let me do. Not to my desktop, not to a folder, nothing. To save, you have to use the cloud. My old laptop's battery had given out on me and I wanted to use this laptop to apply to grad schools, but if I couldn't edit my resume and save it, how could I format it to a PDF to send to a school? The screen was beautiful and the touchscreen was nice, but if you love Windows like I do, get a Windows laptop!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Compatibility

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5 stars if it had been compatible with one of my all-in-one printers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fast processing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for my needs. I am not very tech savvy, but this computer is user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Chromebook!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect combination of a tablet and chromebook. I love the touchscreen!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I w was s a little skeptical about going to a chromebook but have been quite happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy it, for the right price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook. Worth the money. Fast, battery lasts FOREVER, crisp screen. I got it for a great price, but took advantage of an “open box”. It didn’t come with a charger, but luckily I had a USB-C charger already. I didn’t return it because I thought they’d tell me to return it (since it didn’t come with a charger like it said it would) and then I’d be out a REALLY nice Chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality construction, great battery life, seamless OS functionality. Money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for back to school!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for online school this year. Low cost, works great, and looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUPER FAST compared to my other...paid little over $300 on Black Friday

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Chromebook, I don't know why I waited so long. Easy to set up and use, and its secure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to replace an outdated laptop and a Kindle gone bad. I love that this chromebook is so similar to my Google Pixel Smartphone. The ease of setup was excellent. I'm still working on learning all the features. I still can't figure out why sometimes the keyboard stops working and I can only use the touchscreen. I've been closing tye chromebook, waiting a few seconds then reopening it. That's annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim and light weight, excellent operating system. Great for traveling

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good price to get this item and ease to use it, it also helps with schools works

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chrome book, so far no issues and works great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gift for family member

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for a family member and the love it and are impressed with the speed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty good! I love it! Love the quality and it’s easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and easy to use. Bought for a 12 year old and he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and very user friendly. my kids love it

    I would recommend this to a friend