Customer Ratings & Reviews
- Model:
- 14B-CA0023DX
- |
- SKU:
- 6367735
Customer reviews
Rating 4.5 out of 5 stars with 485 reviews
(485 customer reviews)Rating by feature
- Battery Life4.8
Rating 4.8 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the ease of use and responsive touch screen of this 2-in-1 Chromebook. Its lightweight design and good battery life are also frequently praised, along with its overall quality for the price. While some users wish for more USB ports, the positive feedback on other features outweighs this minor drawback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Miras laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves her laptop, she has had it for 3 years now. A few buttons are missing she little nephew's that dont pay attention. I hate our warranty only last a year
I would recommend this to a friend- Pros mentioned:Weight
Rated 4 out of 5 stars
So far touchscreen working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Several other reviews mention the defective touchscreen but so far no issues, sensitivity good not great. Otherwise for the price, it is a fantastic buy for light computing and video playbacks. It is extremely lightweight and the 2-1 design make it a pleasure to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Hp Chromebook
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best computer I’ve gotten. Would recommend to everybody.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 1 out of 5 stars
Stopped Charging after 2 weeks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this in X360 in mid October and it stopped charging the first week of November. Looking at the HP support page I found local repair centers, but they do not handle Chromebooks, So I called an HP service number only be redirect several times to find a department that could address Chromebook repair. After 2 weeks I was finally able to get it shipped to HP, it is now December 1st. I did not hear anything from HP for an entire month and after some extensive phone calling was finally able to speak to someone about my repair. I was told that repair parts are not available and the machine expected ship date would be in one week. HP assigned a case manager, who now contacts me weekly with status updates. It is now February 1st, with no end in sight. HP has offered me a new, comparable machine but it would be a Windows 10 machine. They will not offer another Chromebook, I am guessing that they, HP, does have any interest in this product line. The amount of effort I had to put into just getting a repair ticket for a Chrome book and now the literal 2 month incomplete repair means I am done with ever buying an HP ever again. It is unfortunate because I still have a 4 year old ProBook laptop and 1 year old ProDesk that are fantastic. The HP chromebook I had for 2 weeks was great, until it needed service which is why I cannot recommend it or HP any more.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Do not buy! Touch screen defect on all devices
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The touch screen is reversed. when you touch the bottom it thinks you are touching the top and vice versa. HP and Google have known about this for 6 months and still no fix. I'll be returning mine, which sucks because I like everything else about the computer.
No, I would not recommend this to a friend