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Customer Ratings & Reviews

$285.00
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The comparable value is $479.00

Customer reviews

Rating 4.6 out of 5 stars with 1549 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the amazing overall performance of this laptop. They also appreciate the screen design, particularly the flip screen feature. Additionally, customers find the laptop easy to operate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,549 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect laptop for school

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for what i need (Microsoft Word/ adobe acrobat reader) i only use it for school.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP - 2-in-1 14" Touch-Screen Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your needs for a personal device aren't many (use of G Suite elements, Gmail, social media, streaming, etc.) this is an excellent option. I have had my device for about a month and it has been awesome. I purchased this device mostly because I had previously had an HP Chromebook (lasted about 10 years.)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great computer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for highschool, college, simple projects.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son it works great for him learning computer basics

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP-2 in-114" Touch screen chromebook

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our daughter's Lenova chrome book stopped working after one year of use. We purchased this at the start of the 2025 school year. She is happy with the chrome book and it is working well. The Lenova had more features but was discontinued.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beyond my expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my Chromebook. I needed something basic, and this laptop has everything I need. Perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XCELLENT…!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item and fast service at Best Buy. Always good service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Affordable option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price its fantastic. For basic office needs its perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    real good quality for the price of lap top, made a very nice unexpensive gift

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10 recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop for school and it’s been great, perfect size for travel and I have been loving it so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Lap computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is working as expected very well. Looks good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! Great size for work or traveling. Runs good, plenty of settings and more cool stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact & efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and efficient. I bought it to use for school but actually use it to also start on my book

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    0 why you should buy a Chromebook from Best buy wh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great The only complaint I had was the curbside pickup having to go inside to get it It was frustrating especially when I ordered it we're hoping I could pick it have it delivered to my car but other than that it seems to be great It has two terabytes and well I thought it was a pretty good purchase I am most happy with it so far out a total

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    3 Greats - Chromebook - Price - Sales Associate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is perfect for me. It is fast, great price and just what I needed. I want to note that I purchased this from the Colerain store #1474 and was assisted by one of the nicest and most knowledgeable sales associates I have ever met, Brandon D is a real asset to the Best Buy team. His customer service needs to be noted and acknowledged by his superiors. I believe Brandon has a great future with Best Buy, Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick boot-up, large screen that is bright and sharp, decent sound and it's light. Battery life is very good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Practical Computor for Young or Old

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 14"Chrombook is a great machine for folk who want to be part of today's cyber world but lack some of the greator sofisticated skills of more complex machines. It's an everyday device for eveyday users. The price is modest and it's features cover a wide range of usefullness for both young and old,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should, sturdy, durable. I feel it’s a good Chromebook for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is good. Great quality! Easy to use and has great features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good size and convenient to travel. Nice looking

    I would recommend this to a friend