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Customer Ratings & Reviews

$285.00
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The comparable value is $479.00

Customer reviews

Rating 4.6 out of 5 stars with 1546 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the amazing overall performance of this laptop. They also appreciate the screen design, particularly the flip screen feature. Additionally, customers find the laptop easy to operate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,546 reviews
  • Rated 5 out of 5 stars

    Chrome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of the best devices I purchased this year for my school very reliable easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great for the price! Surprised that it work so great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As described.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the condition and the speed this was delivered. It is great to have an option for a more reasonable price since I only need thia for basic use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfectly Fine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really skeptical about this laptop due to the fact that I’m a College Junior. I worried that this laptop wouldn’t be compatible with my GIS classes as it requires for me to do labs. When I tell you, I tried it out and it worked wonders, my anxieties went out the window! The driver himself who delivered the package was sweet as daisies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth little laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was perfect for my needs. Not someone who is always on the Internet or streaming so it was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop, Best Buy service good thank good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Laptop... Fast and reliable, You will love it too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good. I love the color of this laptop it works well. I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good bang for your buck ………. Battery last forever

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Chromebooks are superior !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased several HP Chromebooks ! Got the best price ! Got the best Product ! Got the best customer care all from BestBuy !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen quality is ok. Overall it is a good purchase if you are looking for something that works and is for school or work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well. Also had affordable prices for student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for college students battey life last a very long lke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer i have ever purchased will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10 Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! I use this laptop for work and school. The transition is flawless.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for small things and a good battery life. I would use it for simple projects. I don’t really like the keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    the best purchaser so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it perfect just wanted I needed amazing it covers all my daily needs! able to complete IT work with a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Solid Chromebook that feels like a normal laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m fairly impressed with both the Chrome OS platform and the performance and quality of the HP hardware I’m reviewing. The HP 14 Chromebook has a gorgeous design that looks like a normal business laptop. The grey color scheme looks great, and the quality of the finish competes with mid-grade Windows OS laptop. Despite using somewhat low spec processor, RAM and memory capacity, the performance is still pretty good due to the excellence of the Chrome OS platform. That is because the Chrome OS relies on using cloud computing technology, which makes it very efficient in optimizing limited on-board system resources. If you are an Android phone user, you would feel right at home with the Chrome OS user interface. The downside to cloud computing tech is that local storage is not a priority, so subscription to Google One services, while it’s not required, would enhance user’s experience greatly as it would solve the problem of having limited local storage. As is, the 64GB on board eMMC storage is ample of capacity to download and install many apps from the Google Play store. The build quality is good. The laptop uses durable material. The monitor hinge seems durable enough and the monitor can even lay flat on the table. Despite its 14-inch form factor, the laptop still feels light enough. Screen quality is typical of what you would expect from any laptop within the same price range. It’s useable and will do the job just fine. However, colors are muted, and the viewing angle is limited. It has plenty of brightness, which I really like. Bottom line is, I need to remind myself that this Chromebook is what one should expect from a laptop that sits at the upper entry level/ bottom price range. In terms of user experience, I enjoy using this Chromebook. Chrome OS comes with built-in anti-virus and malware protection so in most cases one does not need to pay for an internet security subscription. Audio is loud enough so streaming videos from Youtube is an enjoyable experience. The audio is good for listening to podcasts with ample volume and sufficient clarity, but the speakers are typical entry level ones, so music listening is not as enjoyable experience. Since this is a Chromebook, the preferred business app is Google workspace although you can still work with Microsoft Office through its web browser application. Importing your MS Office files to Google workspace apps is as easy as uploading all your files to your google drive. The Chromebook comes pre-installed with Google workspace so there is no need to install the mobile app version from the Google Play store. Although the laptop uses Intel Celeron, there is enough processing power for the Chrome OS to make user experience enjoyable for both business and entertainment. There is a front facing camera for video conferencing and again, the image quality is what one should expect from an entry level laptop. Battery life is also good, typical of Chrome OS laptops. I’m impressed with the availability of connectivity options and the wide range of ports. Of course it has Wifi and Bluetooth, but the fact that the laptop has both USB-C and USB-A as well as audio jack and HDMI port is just awesome. There’s plenty of connectivity options there, ready for both business and entertainment. Bottom line is this is a great Chromebook for those who know what to expect from a Chrome OS machine at the given price range. This Chromebook is a massive upgrade from the ones kids use in public school. Like: Great design and look Chrome OS rocks User experience of a normal business laptop Plenty of connectivity options Don’t like: Muted color display Limited viewing angle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product and value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband purchased this one for his work computer after I’ve had mine for years and it’s still working amazing! My computer is used by our children for homeschool as well so it’s seen sticky fingers and not ideal handling. If you want a computer that will do the basic needs and have a long life this one is for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Without the High Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great! Its fast, the screen is sharp and clear. The best part is the battery last a long time! It handles everything needed for school, work and more importantly streaming! Very happy with this purchase!

    I would recommend this to a friend