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Customer reviews

Rating 4.6 out of 5 stars with 1442 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,442 reviews
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable about the product loved it was in stock

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for elementary kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best graphics but does what it needs to fit kids after school lessons.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Get what you pay for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery runs extremely hot. Battery life is less than prior Chromebook. Screen resolution so-so. Grey keys are difficult to see at night.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Master tour online life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplicity. All my devices synch to my Chromebook...what more do I need!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stops working properly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one like last year and it worked fine and I though this one was gonna be just like that one but no it stops every time I watch movies and it turns off randomly for no reason. Not buying from here ever again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Free 1 year security

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift purchase for college student wanting a chromebook

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    no windows 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesnt have windows 11 it said it did but it doesnt

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to return it but got sick and missed deadline. I have always loved my Chromebooks but not this one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. A bit on the heavy side but a great price for the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good in a pinch, but is occasionally slow and butters during video calls.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work well with Pioneer DJ equipment, doesn’t work well with Apple devices, it’s okay for a beginner.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor screen resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the very poor screen resolution gives me headache every time I use it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheaply made not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cheaply made. The keys stick and and you can hear them. it cost to much.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow processing time, but for the price it works find.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just a big phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about the initial back to school low price, but I had to return this. It's not as described, it's effectively a glorified android phone. It only runs programs through the app store and was not helpful for my classes. I ended up buying an actual laptop instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time and energy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ridiculously complex to even log in. To establish use for my children I had to create email accounts and go through my phone and email. Then Google blocked their accounts. I then had to appeal to open them. Every time they use the computer I have to be available

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very okay performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gets stuck even though chrome is the only app running

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    New Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little harder to set up than other computers, had a hard time moving files

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay computer dont get your hopes up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not the best in my opinion but some people might like it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good chromebook for the price but the camera stopped working

    I would recommend this to a friend