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Customer Ratings & Reviews

$285.00
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The comparable value is $479.00

Customer reviews

Rating 4.6 out of 5 stars with 1546 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the amazing overall performance of this laptop. They also appreciate the screen design, particularly the flip screen feature. Additionally, customers find the laptop easy to operate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,546 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was perfect for school work, a quick game, and research. It’s slick, fast charging, and a large storage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Works really fast and love the fact that it flips into a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what I needed. Something for school. The WebCam works properly, the computer works properly, it is fast enough to do everything I need. Obviously if you know anything about laptops, this isn’t something that you want for gaming or using a lot of memory storage. But if you’d like something that’s functional and affordable for simple things like writing papers, researching etc. this works great. Also, for the price I paid I was impressed with the battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP chromebook review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a really user-friendly computer. I like the speed, the ease to connect to the internet, and the storage capability meets my need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not perfect, but great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this HP 14” Chromebook mainly for simple stuff like browsing, emails, YouTube, and Google Docs. It’s not super powerful, but it does the job if you don’t need anything fancy. I was surprised it has 256GB of storage — that’s a lot for a Chromebook, and really helpful for saving files. It’s lightweight and the battery lasts most of the day. Only downside is it can be a little slow if you open too many tabs, but that’s expected with 4GB RAM. Overall, it’s a solid option if you’re looking for something affordable and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light and Compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Chromebook mainly for work and school. I don’t really download anything but I love how compact it is and easy to slide into my purse whenever needed along with my babies things as well. I would definitely recommend this Chromebook if you are interested in leaning towards on the go work or if you just want something light and simple.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Luv My HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Size The Price The Performance And Delivery Came On Time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP-14" Chromebook (Great for MS or HS Use)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life, speed, and display are all excellent! It is perfect for a middle school and high school student!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PC computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Just what we needed for our home office. Would recommend to buy. Its fast also

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop for online School

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for what I need. No complaints about the speed or battery life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Value: Some Good and Some Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really cheap laptop (~$125), so if you need a cheap option to do basic stuff on the internet, or even do some media, this is a good option. I would have given it more stars because of the "bang for your buck" value, but even just having 8-9 tabs open in a browser and things really start to slow down - not running any other programs. I've been able to use this for multimedia like streaming/movies, and haven't had any problems there, but that's only a secondary use. I just wanted it to be solid for web browsing across multiple tabs and it just seems to slow down, which gets a little frustrating. Otherwise, I haven't ever attempted anything other than web browsing or streaming. The battery life seems good when off the charger. One other important note: like others have mentioned, the viewing angle can get really distorted/difficult to see if you're not looking at this straight on. If you get the angle right, it's not typically a problem. The track pad texture and functionality is also a little infuriating: when scrolling something like Google maps, you really have to drag it and it can make a really loud, squeaking noise as your fingers uncomfortably move around on the pad. Overall: it's decent value for your money and a good entry-level laptop for basic stuff and I do recommend the item for basic use, but the track pad, viewing angle, and slow browsing knocked this down to 3 stars for me. If maybe one of those things would have been better - mostly the slow browsing - this would probably be 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Said

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got my new computer absolutely amazing! Super fast, sleek design, and perfect performance. Highly satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my granny she was looking for one on a budget I found the perfect laptop for her so far she tells me she loves the laptop how it turns on fast and do any tasks she has to do fast I would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size.. battery life.. perfect for what I’m using it for.. sales guy was great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Smart move.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was brought as a gift and she loves it.the Chromebook has great speed excellent display and good battery life a lot of technology for a great price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hp chrome book is such an easy to use laptop. The battery life is long and charging time is only 45 minutes! I love how fast it works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best computer I have ever had lightweight very fast and perfect for small jobs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop for the price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little laptop for the price. It's lightweight fast and the resolution is great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A real Best Buy at Best Buy !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm 59 years old and my first laptop. My daughter recommended it and at first I was intimidated but she helped and I quickly got it down and love it! Learning new stuff everyday and just astounded how great it is. The price was excellent and overall a great experience with Best Buy and their service! Thank you all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excelente

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good, only it gets very hot when you recharge the battery, but it is very good.

    I would recommend this to a friend