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Customer Ratings & Reviews

$284.00
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Comp. Value: $479.00

Customer reviews

Rating 4.6 out of 5 stars with 1392 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the 14" Chromebook, particularly its overall performance, portability, and battery life. Many appreciate its smooth and reliable operation, lightweight design, and long-lasting battery. Some customers have expressed concerns regarding the screen quality, storage capacity, heat dissipation, and compatibility with certain apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,392 reviews
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good in a pinch, but is occasionally slow and butters during video calls.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheaply made not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cheaply made. The keys stick and and you can hear them. it cost to much.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get what you pay for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery runs extremely hot. Battery life is less than prior Chromebook. Screen resolution so-so. Grey keys are difficult to see at night.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work well with Pioneer DJ equipment, doesn’t work well with Apple devices, it’s okay for a beginner.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow processing time, but for the price it works find.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just a big phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about the initial back to school low price, but I had to return this. It's not as described, it's effectively a glorified android phone. It only runs programs through the app store and was not helpful for my classes. I ended up buying an actual laptop instead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very okay performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gets stuck even though chrome is the only app running

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    New Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little harder to set up than other computers, had a hard time moving files

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay computer dont get your hopes up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not the best in my opinion but some people might like it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time and energy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ridiculously complex to even log in. To establish use for my children I had to create email accounts and go through my phone and email. Then Google blocked their accounts. I then had to appeal to open them. Every time they use the computer I have to be available

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good chromebook for the price but the camera stopped working

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend, very low processing power, can’t have too many tabs or download too many files. Not what I was expecting (but that is my fault for not understanding the product before buying!)

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Power Cord Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with an incorrectly matched power cord. It doesn't charge the laptop. I bought a second laptop at the same time and am using one power cord to charge both laptops intermittently. It's very inconvenient!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    decent computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok, but didnt not meet my requirement. Be Blissful !

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ***HP Chromebook14a laptop Defect!***

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen ( display) is constantly flickering and color fades in and out, software issue or hardware defect. Horrible graphics and annoying. Best Buy should be offering to replace it at no cost!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. I do not recommend . Ooooooooo

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    affordable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the computer is good for little projects and looks nice.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first chromebook computer and I would not buy again. It is not compatible with Windows software. Sharing screen on zoom calls is not sufficient.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only buy on a discount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can snag it on a deal, it’s worth it just to have as a device to surf the net and watch videos and movies on, otherwise junk.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not run very fast at all. Takes a long time to load things up

    No, I would not recommend this to a friend