Customer Ratings & Reviews

This computer worked well but wasn’t compartible with what I needed

This chromebook is...fine, but not suitable for multitasking. And when I say multitasking, I was not able to sufficently run google documents or drive, while having youtube music going. It seemed to stutter and have a hard time with any type of media.

It is a really not the best bay I have made. This is a poor/average quality computer. Honestly, I am regretting this purchase.

Its good for a chromebook for badic tasks but dont have high expectations

Keeps on messing up and it’s sucks why buy it again

Little bit hang when doing multiple activities together

Computer runs very slow. You get what you pay for. It is good for basic needs

Not a great device. Doesn’t have basic necessities of laptop. You’re getting what you pay for honestly.

Never got it from Best Buy supposedly it was damaged or too risky to deliver according to Roadie

I purchased my laptop in June and I have had it serviced 3 times, The manager she was very rude and condescending, I just not had a great experience at all.

The color in the screen is the worst do not recommend

Not happy, not what I thought it would be for what I’m using it for, returning today

Its was a little weird functionality wise i didn't like all the apps

I bought this laptop for basic word processing and minor web surfing. At $150, I think I overpaid. This thing takes forever to open a new tab. Oh, it'll get there. Eventually.

It doesn’t not function well with the music production applications I use because of chrome.

The HP Chromebook 14” is perfect for a train ride or car ride especially if you have kids and want them to watch a movie or play some games. Storage is plenty especially for the Chromebook that In my opinion is very resilient against viruses. It’s great for basic tasks like browsing, streaming, and office work, and this new chip actually does well with some gaming as well. The N4500 chip is a processor for the HP Chromebook 14a. It offers improved performance compared to the Celeron processors, with dual-core architecture and Intel UHD Graphics. N4500 chip provides a decent boost in performance compared to the Celeron processors, making it suitable for multitasking and running multiple apps simultaneously. Its integrated Intel UHD Graphics also handle casual gaming and graphics-intensive tasks fairly well. Not sure about battery life on these as I usually run mine plugged in. The 14” screen is nice and sharp and the Chromebook feels lightweight compared to other computers. This is a much better version that works very well and HP is a reputable name.

The HP Chromebook is an excellent choice for beginner users, whether children, older students, or even entry-level coders. Everything comes securely packaged in minimal, recyclable cardboard, and the bezel is advertised as made from reclaimed ocean-bound plastics. The laptop package arrives in a compact fingerprint resistant chassis, weighing just under 3.5 pounds. It’s small enough to fit in a bag yet light enough to carry around. Design and Build ** 2/5 This laptop features a standard clamshell design with a grippy, plastic gray finish. Weighing in at just under 3.5 lbs, the lightweight design and choice of materials result in a flexible and not-so-rigid laptop. Around the outside, you have I/O ports, and the front edge could benefit from an indentation to make opening more effortless. The top lid is very light, requiring two hands to open it. It features an energy-efficient Intel Celeron N4500 Dual-Core processor, clocked at 1.1GHz, with a turbo boost of up to 2.8GHz, paired with 4GB DDR4 RAM and 64GB of eMMC storage for lightning-fast performance. For most, these specs may seem minimal but everything seems tuned just right. If you are on ChromeOS, you are most likely in the cloud, so this shouldn't deter you. Running on the ChromeOS and Google ecosystem means you can access the Android apps you know and love in a secure, flexible, and reliable Google/Android ecosystem. Above the screen, you'll find your mics and an integrated webcam privacy shutter that you can slide to block it. Below the screen, just below the hinge, you will find your top-firing speakers, which are plenty for videos but will not win sound quality awards. The laptop flexes a lot with any pressure. The screen wobbles and flexes when opening, so keep it centered at the top to avoid unnecessary wear and tear. I/O features two full-size USB-A ports, a 45W PD USB-C port (with DisplayPort 1.4 support), and one full-size HDMI 1.4b port next to a Kensington lock. Setup and Ease of Use ***** 5/5 Setting up the HP Chromebook is a breeze. Simply plug it in, sign in with your Google account, and you're good to go! The Chrome OS offers one of the most straightforward setup processes, especially if you're already part of the Google ecosystem. If your phone is nearby, it will even sign you into your account for a quick setup. I was up and running on the laptop in less than 5 minutes out of the box. After logging in, head to the Play Store and start loading your compatible apps from your library. It's that simple! Screen and Sounds *** 3/5 The 14-inch matte anti-glare LCD screen features a resolution of 1366x768, which barely qualifies as HD, with a resolution of 720p. This also matches the webcam recording quality at 720p with a sliding privacy shutter for added peace of mind. The picture lacks brightness, with a maximum of 250 nits, making it difficult to see outside. Colors are washed out, lack contrast and saturation, and the text isn't sharp. Viewing angles are horrendous, with no absolute blacks, as everything is dull, fading into gray shades. However, this is more than serviceable and perfect for entry-level users who do not need color-accurate panels or powerful GPUs. This is beneficial for a school that needs to purchase a large number, as they are web-based and app-driven in most cases. Above the screen, you can find mics and an integrated webcam privacy shutter that you can slide to block it. Below the screen, just below the hinge, you will find your top-firing speakers, which are plenty for videos but will not win sound quality awards. The laptop flexes a lot with any pressure. The screen wobbles and flexes when opening, so be careful to stay in the top center to avoid unnecessary wear and tear on this. I/O features two full-size USB-A ports, a 45W PD USB-C port (with DisplayPort 1.4), and one full-size HDMI 1.4b port, all located next to a Kensington lock. User Experience and Battery Life *** 3/5 The user experience is what you would expect from an entry-level Chromebook. There is an intuitive and simplistic approach to using ChromeOS that can be either enhanced or hindered by hardware. This setup is fundamental but not the most optimal in terms of performance. The Wi-Fi connection was spotty, with disconnections that required me to wait for a page to reload. It's quite an annoyance, and hopefully, it can be fixed with driver updates. My other Windows laptops and old Pixelbook work seamlessly, and the issue is isolated to this HP Chromebook. The keyboard feels like scissor keys with a membrane underneath, and overall, it left me pleased. However, the color choice for letters on keycaps could be improved by adding a darker color to the caps. I prefer a backlit keyboard, but that isn't an option, and maybe I'm spoiled. The keys have a matte and grippy finish, allowing for fast typing and precision. They are wide and easy to type on, with nice spacing. The touchpad supports multi-touch gestures, but overall, it isn't great, but it is on par with cheaper laptops. Around the edges, it is mostly not responsive with lighter pressures; until you press down harder, it will not register a touch. It seems more sensitive towards the middle, almost like a "dead zone" of 4-5mm. The chassis is made of plastic and flexes significantly with mouse clicks. The mouse pad is my least favorite hardware feature, and I hope HP can consider an alternative option in future releases. The HP Chromebook boasts an impressive battery life, easily lasting over 2 days with heavy use like web browsing, school work, and video streaming of around 8 hours over two days. Intel Celeron chips are known for their efficiency, and the N4500 is no exception when paired with ChromeOS, this device is a power-efficient machine, perfect for those who are always on the go. With 45W charging, you can go from 1% to 52% in about 45 minutes for rapid charging. The battery is rated for 47Wh, and you can continually adjust your remaining time based on your usage. It's a reliable companion for long days of work or study. Verdict ***3/5 With Chrome OS, an intuitive interface meets the Google ecosystem with Android apps you know and love in a secure, flexible, and reliable environment. Overall, this laptop is a pleasure to use, but honestly, there is a Windows laptop in this same price range with more powerful hardware and capabilities. This is a perfect laptop for the majority of users, but the OS can also limit. If you are in the market for a computer but don't need Windows for software and can use web-based or app-based in workflow or use, this is a great fit.

I bought this laptop because I needed it for zoom and turns out that the WebCam does not work and I will be taking it back

Don’t buy this if you’re looking for a computer that where you can use a crypto wallet. Treasure and ledger software cannot be installed on this device.

I don’t like it at all Want to return it Can not put windows on it