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Customer Ratings & Reviews

Your price for this item is $269.00
The comparable value price is $479.00

Customer reviews

Rating 4.6 out of 5 stars with 997 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the 2-in-1 14" Touch-Screen Chromebook Laptop, especially regarding its overall performance and ease of use. Many appreciate the touchscreen feature, while others find its speed suitable for their needs. The Chromebook's color, lightweight design, battery life, and size have also garnered positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 996 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP - 14 Chromebook - Intel Celeron

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so light to carry everywhere. I was carrying it in my bag while I was flying back to Europe, and I barely felt it. The color and texture of the Chromebook are so pretty. It is so easy to work on it. When you first turn it on, they show you, step by step, how to log in to it. Honestly, when I saw the price I thought that it wasn't this good, but when I saw it in the store I was shocked. It is amazing, all recommendations!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    DrJJW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional performance, and conveniently fits inside any briefcase without cluttering up the other documents and information inside.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great compact everyday use laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for everyday use for surfing the web and watching movies. I like the white color and the aesthetics of the laptop. It’s cute and the keyboard doesn’t feel ancient and clunky like the Chromebook. Overall a great purchase for a light use laptop. Another pro is the ease of setup. You use your google account to set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Impressive inspiring sight and sounds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Impressive inspiring beautiful well design laptop with all the feel good features I can honestly say after falling in love with this particular model and brand I don't want anything else it's the real deal it's the total package you got the lastest technology features great price and lots of other security features you can include with this laptop it was like falling in love at first sight when I purchased it, very impressive inspiring exciting fun product wouldn't change it for the world,I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, pickup was super easy and fast. The chrome book is perfect for school, good processing time, with great resolution. Gig for memory is good, only slight down fall is the mouse pad isn't the greatest, but overall function is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop, good discount!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop with my friend at Best Buy for $369 as it was on a discount instead of $499. I was looking for a laptop for school and for games like Roblox, Sims, and Minecraft. Unfortunately, I was only able to download Roblox but that's enough for me. This laptop is better than my previous one, it's fast and doesn't lag or glitch at all. I recommend this laptop to people who use it for personal or school use, and as for games I can only say Roblox.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    La[top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this laptop and the speed is amazing. Let me not forget the employees that help me choose the best laptop for me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer for College

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has helped me so much in college, truly amazing! It was fairly inexpensive which is great having to pay for things on my own! Very grateful I found this computer when I did!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Best Chromebook for the money, hands down!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, functions, and speed. You can not go wrong. It's perfect for surfing and using the internet. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size not too big not too small. I got it for personal use and it does exactly what i need it to do. So far work perfect. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Chrome Book Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast of course when I got McAfee it has to be restarted and setting's have to be adjusted but I get it. I like the features like visual, processing power and app's that are available in chrome love it would buy another.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    3 Greats - Chromebook - Price - Sales Associate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is perfect for me. It is fast, great price and just what I needed. I want to note that I purchased this from the Colerain store #1474 and was assisted by one of the nicest and most knowledgeable sales associates I have ever met, Brandon D is a real asset to the Best Buy team. His customer service needs to be noted and acknowledged by his superiors. I believe Brandon has a great future with Best Buy, Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Review of HP-14 Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and great for personal and business use. I love the Chrome features and applications!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for Kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the chromebool for.my kids to use at home for school work and it works fperfect for them. May buy another one for myself to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to. I replaced an older Chromebook because my daughter needed it for school. The old one was slower and now it’s better. I did read reviews and one person gave it a bad review because it was slow when it came to playing games. These are not made for playing games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    10/10 recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop for school and it’s been great, perfect size for travel and I have been loving it so far

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my kids course work for this school year. They are pretty basic which is great- they don’t need a MAC. lol Easy to set up- you do need a google account. Took less than 10 min for each. Solid. And the charging port is just a type C so easy peazy

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great HP Chromebook for Child/Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect first Chromebook/Laptop for my daughter (10). Easy for her to use and navigate on her own (apps are great), as it is similar to what she uses in school.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST LAPTOP EVER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop hands down! I haven’t had a laptop in a very long time & I’m super grateful to have this one! Great for all my school work & my kids absolutely love using it to play their games. I would absolutely recommend this laptop & would absolutely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is very cool works great and doesn't take to much space

    I would recommend this to a friend