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Customer Ratings & Reviews

$479.00

Customer reviews

Rating 4.6 out of 5 stars with 1352 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the 14" Chromebook, particularly its overall performance, portability, and battery life. Many appreciate its smooth and reliable operation, lightweight design, and long-lasting battery. Some customers have expressed concerns regarding the screen quality, storage capacity, heat dissipation, and compatibility with certain apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,352 reviews
  • Rated 3 out of 5 stars

    Not the b est computer. You get what you pay for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not completely happy with this computer. It is very slow and does not allow me to get the internet if I shut it down completely. Also, it does not allow me to scroll down or up at a reasonable speed. I have to struggle to scroll up or down. There shouldn't be any problem doing this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Affordable and stylist

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new laptop. She is able to use to watch movies and do her school work on. Great Christmas purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Good Christmas Present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas present for one of our Grandsons.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Travel Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    touch pad is a little slow but effective. I like it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glad it's cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is almost too simple. I cannot figure out how to organize apps and files because it has its own organization system. It also took us a goo d 15 hours to set it up because it kept kicking us out of the gmail account we created and then locked us out. You have to have a google account to login.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sealed box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this is a good product and i dont want to use it. Still in box sealed. Waiting for the right moment and saving money to complete my setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it is really easy it use . Perfect for what I need .

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and perfect for a kid or adult. My son picked this out and i agree it's a great computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not what I expected. If you like the system it's good for the price. But I'm into windows more. But it is lovely

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on sale, so it was a great value, speed is fast, touch screen is nice as well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device! It has all the features that I need to work effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook, smooth navigation through a gentle stream.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is ok. I brought the Lapp for writing a book. I don’t like how documents are saved. It do serve its purpose but now I need a more advance laptop for graphic designing. Overall it’s worth the price I paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace first one purchased. Second one is fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I do not recommend to anyone not tech savvy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have been use to Windows and you are older, it difficult to make the transition with no help. The geek squad transferred my files, but I had to set my email, which I did, but I must say the Windows system is easier to use. I am sorry I bought the chrome book. I would not recomend it to anyone not tech savvy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite that I didn’t get it delivered. I will say that the external color makes it look awesome. Thank you Best Buy for making things right.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy computer to use I love the sleekness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it for my daughter and she love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love it very much ❤️ will recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great prices

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy I wood recommend to anyone looking for something simple and looking for a good sale price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy to use Chromebook. The touchscreen makes it easy to use as a computer or a tablet when needed.

    I would recommend this to a friend