Customer Ratings & Reviews

qlty is very good for what it is used for, simple day to day type stuff.

Very knowledgeable about the product loved it was in stock

Pro: -Lightweight -Google ecosystem -Can use Linux Con: -Feels laggy -Low Storage -Touchpad seems less responsive -Gets warm The laptop is light with an all textured plastic body. Even though it’s sturdy, it does feel somewhat cheap. Not sure how durable the plastic is, but mine already had a scratch out of the box. There’s two USB ports and one USB-C port, which is also used for charging. There’s also an HDMI out and a headphone jack. There’s no vents and so far I haven’t heard any fan noise kicking in, but the downside is that it gets warm rather quickly. Even when not really doing any task, it gets warm enough that if you have it in your lap, it can start to feel uncomfortable. The screen is fine. It’s not the brightness but enough to do work tasks and good enough for watching videos. The speakers are, again, good enough to get by but they do sound hollow. Using the touchpad was somewhat annoying. The outer edges don't seem to register touch so there are a lot of missed clicks. Using Chrome OS for the first time, it took a bit to get used to it when coming from Windows. Your choice of software is much more limited. If you mostly use apps within the Google Ecosystem, then this is a viable option. A nice thing is that a lot of the Google ecosystem is cloud based and doesn’ need to be installed, which doesn’t eat into the limited storage. There are more apps available on the Play Store, but some apps are only available as mobile versions so it doesn’t look great on a laptop. Apps like VLC player don't work that great compared to its desktop version. Since Chrome OS supports Linux, more choices are available if you’re willing to mess with Linux and the terminal command prompts. Performance varies with this particular model, which leads to the one of the negative. Given the specs, the laptop can feel laggy even doing simple tasks. While booting up or waking is snappy, opening chrome or loading YouTube feels like it takes a second or two longer than it should. It can’t really do heavier tasks other than browser based apps or streaming. Battery life is good. In the few days that I’ve had it, I only needed to charge it once with intermittent use. Watching videos and browning around did impact the battery life that much. For the intended use and price, I think it’s enough for school or office work. It’s light and the OS isn’t too demanding. Main complaints are that it does feel sluggish at times, it gets warm quickly, and the touchpad is not that responsive.

It’s fine for doing some stuff but to not be able to use Microsoft Office really hurts.

So far so good. A bit on the heavy side but a great price for the product.

Good in a pinch, but is occasionally slow and butters during video calls.

Simplicity. All my devices synch to my Chromebook...what more do I need!

I didn’t want or order a refurbished Chromebook. No where in the add says refurbished. It came in a cardboard box not factory sealed and definitely used. If you’re selling used devices you need to state that the device is used. I wouldn’t have bought this one at all. I would’ve bought Apple on Black Friday if I new this!

I wanted to return it but got sick and missed deadline. I have always loved my Chromebooks but not this one.

Battery runs extremely hot. Battery life is less than prior Chromebook. Screen resolution so-so. Grey keys are difficult to see at night.

Gift purchase for college student wanting a chromebook

Very slow processing time, but for the price it works find.

Doesn’t work well with Pioneer DJ equipment, doesn’t work well with Apple devices, it’s okay for a beginner.

doesnt have windows 11 it said it did but it doesnt

I was excited about the initial back to school low price, but I had to return this. It's not as described, it's effectively a glorified android phone. It only runs programs through the app store and was not helpful for my classes. I ended up buying an actual laptop instead.

Does not run very fast at all. Takes a long time to load things up

gets stuck even though chrome is the only app running

Ridiculously complex to even log in. To establish use for my children I had to create email accounts and go through my phone and email. Then Google blocked their accounts. I then had to appeal to open them. Every time they use the computer I have to be available

Its not the best in my opinion but some people might like it

Little harder to set up than other computers, had a hard time moving files