Customer Ratings & Reviews
- Model:
- 14b-cd0013dx/A28Q7UA#ABA
- |
- SKU:
- 6579293
Customer reviews
Rating 4.6 out of 5 stars with 1355 reviews
(1,355 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.5
Rating 4.5 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 14" Chromebook, particularly its overall performance, portability, and battery life. Many appreciate its smooth and reliable operation, lightweight design, and long-lasting battery. Some customers have expressed concerns regarding the screen quality, storage capacity, heat dissipation, and compatibility with certain apps.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
decent computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok, but didnt not meet my requirement. Be Blissful !
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
I would recommend this to a friendRated 1 out of 5 stars
NO TOUCH SCREEN
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TOUCH SCREEN NOT AVAILABLE. GOOGLE SEARCH INDICATED IT WOULD BE POSSIBLE. GEEK SQUAARD SAID NOT POSSIBLE. I RETURN IT.
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
No, I would not recommend this to a friendRated 2 out of 5 stars
***HP Chromebook14a laptop Defect!***
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen ( display) is constantly flickering and color fades in and out, software issue or hardware defect. Horrible graphics and annoying. Best Buy should be offering to replace it at no cost!
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
No, I would not recommend this to a friendRated 2 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not run very fast at all. Takes a long time to load things up
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
No, I would not recommend this to a friendRated 2 out of 5 stars
Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first chromebook computer and I would not buy again. It is not compatible with Windows software. Sharing screen on zoom calls is not sufficient.
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
No, I would not recommend this to a friendRated 2 out of 5 stars
Only buy on a discount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you can snag it on a deal, it’s worth it just to have as a device to surf the net and watch videos and movies on, otherwise junk.
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
No, I would not recommend this to a friendRated 3 out of 5 stars
Not recommended
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. I do not recommend . Ooooooooo
No, I would not recommend this to a friendRated 3 out of 5 stars
affordable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the computer is good for little projects and looks nice.
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
I would recommend this to a friendRated 2 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not very impressed with the speed of this. It’s very slow to fill out forms very slow to catch up with the typing. I wish I would not have bought it.
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
No, I would not recommend this to a friendRated 3 out of 5 stars
lap top
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lap Top seems like nice machine but graphics aren’t that great
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
I would recommend this to a friendRated 1 out of 5 stars
Awful Display
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my 11 year old so I wasn't looking for the top of the line, but this computer has the absolute worst display that I have ever seen. It literally irritates my eyes. Needless to say, it sits in the corner unused. Do not purchase- you'll regret it.
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
No, I would not recommend this to a friendRated 1 out of 5 stars
Can't do more than one thing at a time
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this with the intention of using it for Zoom/YouTube, but it wasn't able to run both of those things at the same time.. defeating the whole purpose.
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
No, I would not recommend this to a friend- Cons mentioned:Screen quality
Rated 1 out of 5 stars
Just not good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good! I have bought small chromebooks before. But this one is awful! It was cheaply built and gave weird messages that made no sense! I wish I had bought the Lenovo that was only a few dlars more!
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
No, I would not recommend this to a friend Rated 2 out of 5 stars
Display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great laptop but you I’m a huge display guy. You get what you pay for so no complaints but the display is the only thing I don’t really like.
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
I would recommend this to a friendRated 1 out of 5 stars
Still have it received
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still havent received it. Change it to a store pick up on Christmas Eve still didn't get. It was told I have to be verified, so my kids woke app without their big gift on Christmas, and I'm still waiting on it supposed to be here tomorrow.
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
No, I would not recommend this to a friend- Cons mentioned:Screen quality
Rated 1 out of 5 stars
Slow and Weak
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It can not handle online games, very slow and the screen colors were really funky. So I returned it and bought a real laptop, a 15.8" Lenovo IDEAPAD - which I love!
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
No, I would not recommend this to a friend Rated 1 out of 5 stars
Received wrong item and no exchange or refund
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this product and 2 days later received the wrong item. I called customer service the lady who I spoke to, told me that she was going to send me the returns label so that I can return it on any UPS stores, and also verified which store had the right product available so that way I could stop by and pick it up. She told me that once the UPS store scanned the return label the store that I selected would received a notification for them to get my right product ready and once they had it ready they would send me an email to pick up in store. I did received an email but it was stating that they canceled everything and that they were not able to send me the right item( even though they messed up by sending it wrong the first time) and also told me that they weren't able to refund me either. I had to go another store to get my right item since it was a Christmas present for my kid and spend extra money on it. I'm really disappointed with this sotre. Never again will buy anything from them
No, I would not recommend this to a friendRated 2 out of 5 stars
Not great, even for entry level
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these recently for entry level employees to do basic tasks. They feel like a phone OS and are very slow. In the future I'd spend an additional $100 and get something better.
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
No, I would not recommend this to a friend- Pros mentioned:Battery life, Overall performance, Portability
Rated 5 out of 5 stars
Actually Not Bad
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I picked up the HP Chromebook 14a-ne1013dx, I honestly wasn’t expecting much. With an Intel Celeron processor, 4GB of RAM, and just 64GB of eMMC storage, I assumed it would be sluggish, especially when multitasking. But after spending some time with it, I was shocked at how well it handled everyday tasks, even when pushing it a little harder than I thought I could. Look and Feel For a budget laptop, the HP Chromebook 14a looks better than I expected. It has a clean, minimalist design, and the 14-inch screen offers decent brightness and clarity for everyday tasks. The keyboard is comfortable to type on, and while the plastic build won’t fool anyone into thinking it’s premium, it’s sturdy and lightweight, making it a great option for on-the-go use. Snappy Performance on Modest Specs The first thing that caught me off guard was just how smooth and responsive Chrome OS feels on this hardware. I expected lag when opening multiple tabs or streaming, but it held up surprisingly well. Apps launch quickly, and switching between tasks is fairly seamless. Of course, it’s not a powerhouse, but for a budget-friendly Chromebook, it’s more than capable. Remote Desktop Use One of my key tests was using Remote Desktop services. I often need to access a Windows machine remotely, and I was curious if this little Chromebook could handle it. To my surprise, using Chrome Remote Desktop and Microsoft’s Remote Desktop app worked without issues. The connection was stable, and while a more powerful machine might have smoother transitions, it was definitely usable for light work. Chrome OS Speed & Security One of the biggest perks of this laptop is Chrome OS itself. The lightweight nature of the system keeps things fast and efficient, even on lower-end hardware. Plus, with automatic updates and built-in virus protection, security is a non-issue. It’s a great pick for anyone who wants a hassle-free, low-maintenance machine. Battery Life: All-Day Power Battery life is another highlight. HP claims up to 12 hours, and in real-world use, I was consistently getting 8-10 hours with moderate browsing, video streaming, and document editing. That’s more than enough for a full work or school day, making it a solid choice for portability. Conclusion: Way Better Than Expected Going in, I assumed this Chromebook would be slow and frustrating, but I walked away pleasantly surprised. It’s not meant for power users, but for students, casual users, and even remote desktop access, it delivers far more than I expected for the price. The snappy performance, long battery life, and simple, secure experience make it a great value—just don’t expect to edit videos or run heavy applications. Would I recommend it? Absolutely—if you know what you’re getting. If you need a solid, budget-friendly laptop for basic tasks, this one’s a sleeper hit.
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
I would recommend this to a friend Rated 2 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using a laptop computer for many many years...maybe this Chromebook might not be my type. the right click on the pad is not working. Not sure if that is how it is made and ,,,,
This review is from HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
No, I would not recommend this to a friend









