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$479.00

Customer reviews

Rating 4.6 out of 5 stars with 1357 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the 14" Chromebook, particularly its overall performance, portability, and battery life. Many appreciate its smooth and reliable operation, lightweight design, and long-lasting battery. Some customers have expressed concerns regarding the screen quality, storage capacity, heat dissipation, and compatibility with certain apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,357 reviews
  • Pros mentioned:
    Battery life, Overall performance, Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Actually Not Bad

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I picked up the HP Chromebook 14a-ne1013dx, I honestly wasn’t expecting much. With an Intel Celeron processor, 4GB of RAM, and just 64GB of eMMC storage, I assumed it would be sluggish, especially when multitasking. But after spending some time with it, I was shocked at how well it handled everyday tasks, even when pushing it a little harder than I thought I could. Look and Feel For a budget laptop, the HP Chromebook 14a looks better than I expected. It has a clean, minimalist design, and the 14-inch screen offers decent brightness and clarity for everyday tasks. The keyboard is comfortable to type on, and while the plastic build won’t fool anyone into thinking it’s premium, it’s sturdy and lightweight, making it a great option for on-the-go use. Snappy Performance on Modest Specs The first thing that caught me off guard was just how smooth and responsive Chrome OS feels on this hardware. I expected lag when opening multiple tabs or streaming, but it held up surprisingly well. Apps launch quickly, and switching between tasks is fairly seamless. Of course, it’s not a powerhouse, but for a budget-friendly Chromebook, it’s more than capable. Remote Desktop Use One of my key tests was using Remote Desktop services. I often need to access a Windows machine remotely, and I was curious if this little Chromebook could handle it. To my surprise, using Chrome Remote Desktop and Microsoft’s Remote Desktop app worked without issues. The connection was stable, and while a more powerful machine might have smoother transitions, it was definitely usable for light work. Chrome OS Speed & Security One of the biggest perks of this laptop is Chrome OS itself. The lightweight nature of the system keeps things fast and efficient, even on lower-end hardware. Plus, with automatic updates and built-in virus protection, security is a non-issue. It’s a great pick for anyone who wants a hassle-free, low-maintenance machine. Battery Life: All-Day Power Battery life is another highlight. HP claims up to 12 hours, and in real-world use, I was consistently getting 8-10 hours with moderate browsing, video streaming, and document editing. That’s more than enough for a full work or school day, making it a solid choice for portability. Conclusion: Way Better Than Expected Going in, I assumed this Chromebook would be slow and frustrating, but I walked away pleasantly surprised. It’s not meant for power users, but for students, casual users, and even remote desktop access, it delivers far more than I expected for the price. The snappy performance, long battery life, and simple, secure experience make it a great value—just don’t expect to edit videos or run heavy applications. Would I recommend it? Absolutely—if you know what you’re getting. If you need a solid, budget-friendly laptop for basic tasks, this one’s a sleeper hit.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using a laptop computer for many many years...maybe this Chromebook might not be my type. the right click on the pad is not working. Not sure if that is how it is made and ,,,,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP needs keyboard lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer overall. I wish the keyboard had lights.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea if it works. I never even opened it. Saw that it didn't have a port for printer and tried to return it but the return window is 15 days. 15 days! I can't think of another business that gives such a limited return time. Now I am stuck with a laptop I can't use.....

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt last me 2 months before the power cord bo longer charges the battery.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worse thing that you can buy. I bought this and on the same day the screen turned off and it didn't turn on anymore

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Hp chrome book

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer worked well but wasn’t compartible with what I needed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too good to be true.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook is...fine, but not suitable for multitasking. And when I say multitasking, I was not able to sufficently run google documents or drive, while having youtube music going. It seemed to stutter and have a hard time with any type of media.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Regretting my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really not the best bay I have made. This is a poor/average quality computer. Honestly, I am regretting this purchase.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not bad for a couple hundred

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for a chromebook for badic tasks but dont have high expectations

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps on messing up and it’s sucks why buy it again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little bit hang when doing multiple activities together

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got it from Best Buy supposedly it was damaged or too risky to deliver according to Roadie

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer runs very slow. You get what you pay for. It is good for basic needs

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy, not what I thought it would be for what I’m using it for, returning today

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the worst, but wouldn’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great device. Doesn’t have basic necessities of laptop. You’re getting what you pay for honestly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Manager was Rude to me. I just want a working Lapt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my laptop in June and I have had it serviced 3 times, The manager she was very rude and condescending, I just not had a great experience at all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color in the screen is the worst do not recommend

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was a little weird functionality wise i didn't like all the apps

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So. Freaking. Slow.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for basic word processing and minor web surfing. At $150, I think I overpaid. This thing takes forever to open a new tab. Oh, it'll get there. Eventually.

    No, I would not recommend this to a friend