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Customer Ratings & Reviews

$249.00
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The comparable value is $479.00

Customer reviews

Rating 4.6 out of 5 stars with 1575 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the product's Performance. They find the computer to be very reliable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,575 reviews
  • Rated 2 out of 5 stars

    Chromebooks don’t support most Apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop for some specific apps. Chromebooks dont support most apps. Wish I knew this before buying. Works fine though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what you expect from a Chromebook. It’s functional but lacks speed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot expect much at that price, flimsy material, and everything, worst part was the display.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Disappointed in the lack of compatibility with Microsoft apps and accounts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable about the product loved it was in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Master tour online life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplicity. All my devices synch to my Chromebook...what more do I need!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy pickup order. I would say the lap top itself run slow and over heat.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    REFURBISHED NOT NEW CHROMEBOOK!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want or order a refurbished Chromebook. No where in the add says refurbished. It came in a cardboard box not factory sealed and definitely used. If you’re selling used devices you need to state that the device is used. I wouldn’t have bought this one at all. I would’ve bought Apple on Black Friday if I new this!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    no windows 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesnt have windows 11 it said it did but it doesnt

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Free 1 year security

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift purchase for college student wanting a chromebook

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for elementary kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best graphics but does what it needs to fit kids after school lessons.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Get what you pay for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery runs extremely hot. Battery life is less than prior Chromebook. Screen resolution so-so. Grey keys are difficult to see at night.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Clunky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for with this one. Works, but slow

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to return it but got sick and missed deadline. I have always loved my Chromebooks but not this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stops working properly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one like last year and it worked fine and I though this one was gonna be just like that one but no it stops every time I watch movies and it turns off randomly for no reason. Not buying from here ever again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work well with Pioneer DJ equipment, doesn’t work well with Apple devices, it’s okay for a beginner.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. A bit on the heavy side but a great price for the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good in a pinch, but is occasionally slow and butters during video calls.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow processing time, but for the price it works find.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just a big phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about the initial back to school low price, but I had to return this. It's not as described, it's effectively a glorified android phone. It only runs programs through the app store and was not helpful for my classes. I ended up buying an actual laptop instead.

    No, I would not recommend this to a friend