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Customer Ratings & Reviews

$249.00
Save $230
The comparable value is $479.00

Customer reviews

Rating 4.6 out of 5 stars with 1575 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the product's Performance. They find the computer to be very reliable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,575 reviews
  • Rated 1 out of 5 stars

    Slow with a horrible screen

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money. It’s slow and screen is terrible. Buy a Mac.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't do more than one thing at a time

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with the intention of using it for Zoom/YouTube, but it wasn't able to run both of those things at the same time.. defeating the whole purpose.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt last me 2 months before the power cord bo longer charges the battery.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea if it works. I never even opened it. Saw that it didn't have a port for printer and tried to return it but the return window is 15 days. 15 days! I can't think of another business that gives such a limited return time. Now I am stuck with a laptop I can't use.....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too good to be true.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook is...fine, but not suitable for multitasking. And when I say multitasking, I was not able to sufficently run google documents or drive, while having youtube music going. It seemed to stutter and have a hard time with any type of media.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ughhh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, i was 2 days too late to gget a cash refund !

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Regretting my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really not the best bay I have made. This is a poor/average quality computer. Honestly, I am regretting this purchase.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer runs very slow. You get what you pay for. It is good for basic needs

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not bad for a couple hundred

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for a chromebook for badic tasks but dont have high expectations

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the worst, but wouldn’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great device. Doesn’t have basic necessities of laptop. You’re getting what you pay for honestly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little bit hang when doing multiple activities together

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color in the screen is the worst do not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Manager was Rude to me. I just want a working Lapt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my laptop in June and I have had it serviced 3 times, The manager she was very rude and condescending, I just not had a great experience at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was a little weird functionality wise i didn't like all the apps

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Have to switch over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t not function well with the music production applications I use because of chrome.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps on messing up and it’s sucks why buy it again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So. Freaking. Slow.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for basic word processing and minor web surfing. At $150, I think I overpaid. This thing takes forever to open a new tab. Oh, it'll get there. Eventually.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect for Travel

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Chromebook 14” is perfect for a train ride or car ride especially if you have kids and want them to watch a movie or play some games. Storage is plenty especially for the Chromebook that In my opinion is very resilient against viruses. It’s great for basic tasks like browsing, streaming, and office work, and this new chip actually does well with some gaming as well. The N4500 chip is a processor for the HP Chromebook 14a. It offers improved performance compared to the Celeron processors, with dual-core architecture and Intel UHD Graphics. N4500 chip provides a decent boost in performance compared to the Celeron processors, making it suitable for multitasking and running multiple apps simultaneously. Its integrated Intel UHD Graphics also handle casual gaming and graphics-intensive tasks fairly well. Not sure about battery life on these as I usually run mine plugged in. The 14” screen is nice and sharp and the Chromebook feels lightweight compared to other computers. This is a much better version that works very well and HP is a reputable name.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got it from Best Buy supposedly it was damaged or too risky to deliver according to Roadie

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy, not what I thought it would be for what I’m using it for, returning today

    No, I would not recommend this to a friend