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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 1144 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, light weight, price, and ease of use of the 2-in-1 14" Touch-Screen Laptop. They appreciate that it can be used as both a laptop and a tablet, and many found it durable and great for travel. However, some customers have concerns about the battery life, processor speed, fan noise, and a few even received defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,144 reviews
  • Rated 5 out of 5 stars

    beautiful HP x360 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very much loved my kids and good for entire family for studies and kids homework. Works both laptop & tablet mode. Microsoft offers good games as well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, this little laptop is great. I love being able to use it as a tablet. Perfect size for doing light computer work. Social media, shopping, etc .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value Convertable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy convertible PC. Speed as expected for entry level components but adequate for web browsing. Wouldn't recommend for anything very demanding.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Performs as expected, so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a convertible laptop, but didn't have a lot to spend. This one seemed to be the best choice for me. It is working alright, albeit a little slower than I expected. It is not my only computer and I don't use this one for work or gaming, so the speed isn't a problem for me right now.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Fan noise

    Rated 1 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this based on the i3 and it’s price point. It has the specs to do a decent job, but the fan is crazy loud, it takes forever to boot, the battery life is comical. The thing is awful, even for everyday tasks that I use it for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer as a whole. It is great for what we needed to do, and I love how you can always use the touch screen instead of clicking with the mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the laptop. It's just right for schoolwork and his music. He can e-mail his assignments to his teachers with ease. Great laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight laptop, excellent for work, the touchscreen is a great feature

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, light good for travel. Love the flexibility and durability. Have had it for a few months only downside is that it can be a little slow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    When it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for a awhile to write this review. For the money is a good little laptop. After I’ve taken it back 2 times for issues with head phone jack. The mic not working. And one time it wouldn’t turn on at all. Bestbuy was very helpful in exchanging. Now we have the keeper. Powerful little fella. I mean multitasking doesn’t seem to bog it down to bad. My daughter plays mindcraft on it and surfs internet with ease. Setup was easy enough for her to do it and she is 14. Although shes a smarty pants sometimes.for the money you get what you expect. Drawing on it isn’t bad either although I’ve never seen the purpose of and convertible laptop she likes and the construction of it doesn’t seem like it’s gonna break easily. Would recommend the warranty. Hp service is decent although you have to go to great lengths to report an issues just get you the geek squad protection and circumvent the nonsense. 4 stars because of the exchange part 5 stars for the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it isn’t super complicated but does everything I need. I use it for typing documents and making presentations mostly.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Touch screen

    Rated 5 out of 5 stars

    Easy to use and start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use, all features work great. Touch screen is a bonus too.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Lightweight

    Rated 4 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is versatile and easy to use. Great for a student.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to use mouse or touchscreen. Fast and powerful love HP

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for doing homework and watching Netflix. The tablet function is greating for watching movies. Runs pretty well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually Dell is my go to, but after several issues the HP brand was recommended. I have no regrets yet. Perfect size and does exactly what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for my desk top replacement. Plenty of memory and now I am no longer limited to where I can do my work inside or outside the house.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to touchscreen 2 in 1. Love it. Lightweight and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great little laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, 2 in 1, with good battery life. I use this laptop for traveling and work. I find it to be very fast (when the windows updates are complete). I love this size. I use to travel with a 15.6 and felt it was a tad big to haul around. I really enjoy this one. I only wish it had a lit keyboard. Other than that, I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable laptop nice touchscreen very versatile gets the job done

    I would recommend this to a friend