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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 1144 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, light weight, price, and ease of use of the 2-in-1 14" Touch-Screen Laptop. They appreciate that it can be used as both a laptop and a tablet, and many found it durable and great for travel. However, some customers have concerns about the battery life, processor speed, fan noise, and a few even received defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,144 reviews
  • Rated 5 out of 5 stars

    Great laptop.. love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP never fails... I love the size and performance of this computer. Perfect for school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop, Good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything as expected and more. Great buy. Love working with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like you are working from your phone just bigger size. Love everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does everything stated. Works well. Recommend to everyone looks for a laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These chromebooks were great for my girls to do their school work and to play games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved hers so I bought my son one. The computer works great for college.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Easy to use laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like best about this laptop is that I can use it as a laptop or a laptop a let. I also love having a touch screen. The only drawback for me is that it does not have the number pad keyboard but I can always get an independent one to plug in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife cause old laptop seemed to slow down not too long after purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for my 10 year old who is beginning to do assignments on a computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Multi Functional Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a new laptop. Checked this out at my local Best Buy store and liked the keyboard, weight and screen size. Getting use to the touch screen and tablet function. Only issue is that the system takes forever to open initially.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent latop for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect starter laptop for a high school student. Has all the power she will need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is awesome. It is for the fun stuff like google and stuff for the kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love that it's touchscreen and can be used as a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommended to my best friend. The flexibility is great and easy to travel with

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. The battery last at least 4hrs while streaming videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a Christmas present to replace an outdated laptop. Great gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MET EXPECTATIONS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PURCHASED FOR A STUDENT WHO PREFERRED THIS MODEL OVER OTHER VENDORS OR CHOICES

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase. I use this for work and traveling. :)

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Decent laptop for business and school

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice laptop. It is small and thin and easy to carry about. It has a decent processor and decent amount of RAM and storage for those who like to save files to their local hard drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice lap top. especially for the price! Light and easy to carry

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my assistant because the one she has was fairly outdated and slow. HP seems to make the best computers for the price. She is very happy with the speed and functionality of this laptop. I am glad the sales person recommended it.

    I would recommend this to a friend