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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 1144 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, light weight, price, and ease of use of the 2-in-1 14" Touch-Screen Laptop. They appreciate that it can be used as both a laptop and a tablet, and many found it durable and great for travel. However, some customers have concerns about the battery life, processor speed, fan noise, and a few even received defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,144 reviews
  • Rated 4 out of 5 stars

    Great product for the price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and has proved to be a dependible laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very reliable laptop. It works perfectly every time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for the basics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for in-home work, Internet browsing, e-mail, and graphics and so far has done everything I wanted it to do. Love the 2-1 to use as a tablet. Fairly light weight. Good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Laptop works well for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was a gift for my nephew and he loved it, now that he's in high school it helps him with his homework and keeps him organized and he also has a lot of fun using it as a tablet for games and his artwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect. This product is exactly what you pay for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for basic everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is as I expected, works well, I'm pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer is just perfect for my 16 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new laptop. Does everything he needs it for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Middle of the Road Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this laptop knowing it would be great for someone heading to college for the first time. It is not a power house but with the specs it would do the job of what this person needed for school. HP does a great job of making a good budget laptop and I would definitely recommend this to anyone needing basic college computing usage. If you are looking to upgrade anything on it like the RAM or HD it was very easy to do so but you may want to have someone professional or more knowledgeable take care of it. I had to replace a battery and it was a very easy and straightforward process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This was a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift. I hear that it’s great though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it every day to draw, listen to music and watch videos.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish it was easier to add memory.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop with decent performance for a student or general purpose home use. I would have given it 5 stars if it was easier to install memory upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop absolutely what is needed for my lifestyle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for any level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect laptop for anyone from beginner to pro

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife. She uses this laptop everyday. Plugged in and on the go. The touch screen doesn’t get much use, but is still a nice feature to have. It’s speedy, quiet and runs cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this PC. Its an HP, high quality and great features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First laptop.. very satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was my first laptop... very satisfied with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have the windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have the windows back, stuck with mac for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for travel presentations. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little while to get use to. It’s been maybe over ten years since buying a new computer. So getting use to a new system took a little time. Works great speed and lap top mode is cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good. Very satisfied. Good price.

    I would recommend this to a friend