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Customer Ratings & Reviews

Your price for this item is $329.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 342 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the touch screen, price, ease of use, lightweight design, 2-in-1 functionality, design, setup, and convertible feature. They appreciate the laptop's versatility, affordability, and user-friendly interface. However, some customers have expressed concerns about its slow performance and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 342 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    HP is always a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best computers for the price. Easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop for casual use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop, having used a desk PC forever. It's great for what I need, checking email, catching up on the news, just general use. Retired so not using for business, but could see where it would be useful for work. Got a nice deal which also adds to the overall satisfaction!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my parents for Christmas their desktop is so sloooow. They don't use it for much other than email, facebook and looking up stocks and my dad plays games like slots and solitare on it. The salesman helped us pick this out based on what they use it for.

    I would recommend this to a friend
  • Pros mentioned:
    2-in-1

    Rated 5 out of 5 stars

    Flexible screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact it can be a laptop or tablet just flip it over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it to, very fast, nice design, leight weight

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great travel computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use for surfing the web and watching tv great picture easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my HP laptop! Very handy. Love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love the computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is easy to learn how to use it. I just love it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item my sister love it and she love to play with it

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Works Great! Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Very easy to set up and looks great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the form of the laptop. It has great design and premium build. There seems to be an issue with the mouse disappearing. The pointer just dissapears. I'm hoping that the issue can be addressed via software.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Fast, fun, and more worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is a breath of fresh air. I really enjoy it.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Basic laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It slow down dramatically the more I did with it. Just over a year of owning it and it now takes a while to load tabs or videos. Stilll decent for just typing papers and nothing more.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen, Can flip to use like a tablet

    I would recommend this to a friend
  • Pros mentioned:
    2-in-1

    Rated 5 out of 5 stars

    Versital

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really love the ability to go from laptop to tablet

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer for everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen. Foldable. Touch Screen. User friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm no expert when it comes to buying a laptop and was overwhelmed with all the choices, but a sales associate at Best Buy had given me good information to consider when purchasing a laptop, and i made a good choice for my son's Christmas gift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for non-techies!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a simple, uncomplicated laptop for both personal and business use. This one definitely fits my needs and then some. It's not as portable as I would like (larger than most) but otherwise a great laptop!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this laptop based on the keyboard alone. The right click is very hard to use because you have to press very hard for it to read your clicks. It also does not have a light on the keyboard.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very simple to use. From the moment I removed it from the box the user friendly set up to everyday use it has been great. Highly recommend at this price point

    I would recommend this to a friend
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