Customer Ratings & Reviews

This item is a total piece of JUNK! I purchased this laptop after it was a highly recommended item by the best buy team, believing that HP produces reputable products, and it just so happens to be on sale... triple win situation so I thought. As soon as I brought the laptop home and starting setting it up, the screen started to freeze and would go blank (this happened over 5 times during initial setup). Before the setup was complete, the laptop stopped turning on completely even while plugged into the outlet. Therefore I returned it the same evening I purchased it. Thinking that it was probably a defect on the one laptop, I gave it another shot and exchanged it for another one. Unfortunately it was no better and what made it worst was I went on a business trip with it the next day after purchasing and setup! It literally takes 15 minutes to load the windows operating system (I had even timed it) and during this time the screen goes completely blank until it finishes loading. Really??? Do me a favor and just look for something else. I absolutely would not recommend this to anyone!!!

The computer runs well and is fast. Setting it up was not difficult.

Very fast computer at a very affordable price. Touchscreeen is a plus.

Love the flip over screen and the touch screen great option to have.

Great deal and good value. Easy to use and good size for everyday use

This is my first laptop, having used a desk PC forever. It's great for what I need, checking email, catching up on the news, just general use. Retired so not using for business, but could see where it would be useful for work. Got a nice deal which also adds to the overall satisfaction!

I bought this computer for my parents for Christmas their desktop is so sloooow. They don't use it for much other than email, facebook and looking up stocks and my dad plays games like slots and solitare on it. The salesman helped us pick this out based on what they use it for.

The only problem I have found with this computer is that the built in mouse does not work after in-putting an idea or a complete word you have to move to another spot on the mouse pad

I love the fact it can be a laptop or tablet just flip it over.

Does what I need it to, very fast, nice design, leight weight

So much lighter than my old laptop. Picture quality is awesome.

Great price and easy price adjustment very great customer service

Great item my sister love it and she love to play with it

Use for surfing the web and watching tv great picture easy to use

Very happy with my HP laptop! Very handy. Love the touch screen.

This computer is easy to learn how to use it. I just love it.

I love this computer and he touch screen. Very user friendly

It slow down dramatically the more I did with it. Just over a year of owning it and it now takes a while to load tabs or videos. Stilll decent for just typing papers and nothing more.

I was afraid this laptop wouldn't do as much as my old desktop; I was wrong. This is at least as good as my old quad core AMD. Using a Wi-Fi mouse and keyboard and who needs a desktop!!!! LOVE IT Oh I forgot, there must be some kind of crazy coating on the screen and cover, because your fingers have to be "KFC sticky" to smudge it.

Love this laptop! Very easy to set up and looks great!