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Customer Ratings & Reviews

Your price for this item is $329.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 342 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the touch screen, price, ease of use, lightweight design, 2-in-1 functionality, design, setup, and convertible feature. They appreciate the laptop's versatility, affordability, and user-friendly interface. However, some customers have expressed concerns about its slow performance and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 342 reviews
  • Rated 5 out of 5 stars

    Perfect personal laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for me! Needed to upgrade from our home tower and this laptop is perfect for everything from web surfing to complex office work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Enough for a student or professional use. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awsome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sales people were so great in helping me find just what I wanted and this computer was it. I love it and it sure does fit my needs. thanks best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to turn my laptop into a tablet. Makes reading easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems good. Took two

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened computer and went thru whole set up before noticing spot on screen. Returned for new one with no Hassell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Am thoroughly enjoying this laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the informative service I received when choosing this laptop. I also know I can go to Best Buy if I ever have questions. That's a good feeling!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great value for the cost. I was initially hesitant but after talking with the associate at Best Buy, I went for it. Glad I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer. I love that I can fold it in half and just play my games then flip it out and be able to do everything else I need to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can go into tablet mode and still have the full use of the laptop. Great battery life so far. Fantastic speakers for music and videos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A year later review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting, durable to video editing software like adobe creative suits. Great laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Smooth machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I am very happy with how well the machine runs. I do wonder if so much of HP's software needs to come preloaded, but oh well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we needed for our teenager to work on assignments from as well as "screen time"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent processor, with decent ram, bought it as a gift, took a while to turn on, I was advised it’s a Windows 10 issue overall, good buy.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Nice computer, but pretty heavy for a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the touch screen and 2 in one laptop capability. This PC is heavy. I have had it for three weeks now, and it's been having an issue. Every time I turn it on, the screen is dark, and it takes about 15-20 minutes to come on. If I had another chance to choose, I would get another computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great economic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the HP name so you know it's good it's got such flexibility you know basically a tablet or a laptop my daughter loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop meets all our needs. Has everything we needed in an computer. Very nice quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, inexpensive laptop for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product, especially for the price! My daughter will be using it for classes this fall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adequate laptop for my requirements.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a lower price laptop for everyday use, travel work. HP Pavilion x 360 filled that need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked a long time for a new laptop. The IT at my job recommended this laptop for its features that fit me and my needs perfectly!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for our use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use our computer for correspondence, flights, and information. This is great for our use.

    I would recommend this to a friend
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