Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $329.99
Clearance
The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 342 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the touch screen, price, ease of use, lightweight design, 2-in-1 functionality, design, setup, and convertible feature. They appreciate the laptop's versatility, affordability, and user-friendly interface. However, some customers have expressed concerns about its slow performance and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 342 reviews
  • Rated 5 out of 5 stars

    Great computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Very happy with purchase. Gave as a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what we use it for. Fast easy set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is aleays my favorite place to buy merchandise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really like my new computer . its perfect for my job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new hp laptop meet my expectations as a buyer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer especially for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. I would buy this computer again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent multi function computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything all in one place. PC and tablet. Very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for students

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for my daughter and she loves it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Spent 10hours trying to get computer to work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to return, had two different computer wise people;look at it and it JUST will not work I am more/than disappointed, thought HP was a good name, Now I have to spend time returning it,waistin a day of my time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a complaint since it was purchased....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for about a month now, and love it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far hope all stays good with this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product it is just as good as any other product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Gift for my Wife!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my wife's birthday and she loves it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starting computer for my ten daughter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great and is better than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good computer for work relation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meets the needs for my job. all around great computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product i will recomend this to a friend very

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It suits my business and personal needs

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Troubles

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems with my computer from the start. Had to return the first one since Geek Squad couldn't figure out what was wrong with it and it was within the 15 days. Exchanged it for one just like it. Had troubles with it too. Don't know if the way the GS did data transfer or what but they were not able to fix my problems. I called HP and had to purchase an extended plan for $49.99 and $14/mo in order to get it fixed. They did get it fixed and had to call them back for a couple more problems that they were able to fix.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    Slow starting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my husband as a Christmas gift. It’s extremely slow starting up. He gets very frustrated with this laptop

    No, I would not recommend this to a friend