Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. HP - 2-in-1 15.6" Touch-Screen Laptop - Intel Core i3 - 8GB Memory - 1TB Hard Drive - Natural silver and ash silver.
  • Angle. HP - 2-in-1 15.6" Touch-Screen Laptop - Intel Core i3 - 8GB Memory - 1TB Hard Drive - Natural silver and ash silver.
  • Left. HP - 2-in-1 15.6" Touch-Screen Laptop - Intel Core i3 - 8GB Memory - 1TB Hard Drive - Natural silver and ash silver.
  • Alt View 1. HP - 2-in-1 15.6" Touch-Screen Laptop - Intel Core i3 - 8GB Memory - 1TB Hard Drive - Natural silver and ash silver.
  • Alt View 3. HP - 2-in-1 15.6" Touch-Screen Laptop - Intel Core i3 - 8GB Memory - 1TB Hard Drive - Natural silver and ash silver.
  • Alt View 11. HP - 2-in-1 15.6" Touch-Screen Laptop - Intel Core i3 - 8GB Memory - 1TB Hard Drive - Natural silver and ash silver.
  • Alt View 12. HP - 2-in-1 15.6" Touch-Screen Laptop - Intel Core i3 - 8GB Memory - 1TB Hard Drive - Natural silver and ash silver.
  • Alt View 13. HP - 2-in-1 15.6" Touch-Screen Laptop - Intel Core i3 - 8GB Memory - 1TB Hard Drive - Natural silver and ash silver.

HP - 2-in-1 15.6" Touch-Screen Laptop - Intel Core i3 - 8GB Memory - 1TB Hard Drive

Model:
15-BK163DX
SKU:
5854908
Highly rated by customers for:
Your price for this item is $329.99
Clearance
The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 342 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the touch screen, price, ease of use, lightweight design, 2-in-1 functionality, design, setup, and convertible feature. They appreciate the laptop's versatility, affordability, and user-friendly interface. However, some customers have expressed concerns about its slow performance and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-342 of 342 reviews

  • Piece of S***

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrible laptop. I set up my laptop last night, and I shut it down for the night. This morning I had homework to do, and only about 30 minutes to do it. I waited for it to load for 45 FREAKING MINUTES. It still wouldn't load. I am fed up with this laptop and plan on sending it back. I can't afford to lose this much time for assignments.

    No, I would not recommend this to a friend

  • Do not buy this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst computer I have ever purchased!!! It is JUNK! I’ve already exchanged it once and it’s still junk! What a waste of money, 1 star is too much.

    No, I would not recommend this to a friend
Page 18, Showing 341-342 of 342 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.