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Customer Ratings & Reviews

Your price for this item is $297.99
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The comparable value price is $349.99

Customer reviews

Rating 4.2 out of 5 stars with 333 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the 20.7" All-in-One for its ease of use, attractive price, and compact size. Positive feedback also highlights its generally good performance and appealing design. However, some customers express disappointment over the lack of a disc drive. A few also note issues with the touchscreen and keyboard condition upon delivery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-333 of 333 reviews
  • Rated 1 out of 5 stars

    Bp computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst computer I ever come across I had to bring back the first one and this is the second one even worst

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Model

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System runs really slow. Going to exchange it for another model by HP.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You sold me a bad system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has turned out to be horrible. I've had to contact HP several times and this product is not working. It not a good product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not good.To laggy and I tried returning it but never could

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Loud fan noise now, HP can I get it fixed?

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned less than a year, making a loud fan noise. HP, can I get this fixed?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returning due to lack of customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this because my other HP just died which was purchased last year. No more HP for me!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was advised it had a CD/DVD burner and it did not. Returned within 14days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer sucks big hairy monkey balls. Sucks big hairy balls

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Love this computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this I knew it would not be the fastest and yeah it loads slow but considering the price and all the bloatware that Windows 10 throws in it really shouldn't be that much of a shock to anyone. I simply wanted a computer for email, surfing and accessing sites like You Tube and it is fine for that. Want a lot then you will have to pay more. I will say this little computer is pretty tough. I have it on a hospital bedside table as I have badly damaged legs and have to elevate them a lot. One day a couple of weeks ago I tripped and fell into the table knocking the computer and the table over. It fell over three feet to the floor, fortunately on its back. I had to snap the upper left corner of the front and back of the screen surround back together but that was the only damage done, it runs just fine since then. Glad I chose this model, it may not be fast but it is tough. I still hate Window 10 though, too much crap loaded that I don't want.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Not a good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to purchase something quickly with a built in camera to be able to work from home. This seemed like the nicest thing that I could afford at the time but I've been regretting it ever since. It is super slow to boot up and slow to do everything. Wait forever to even be able to use the internet. The CPU moans, whirs and crunches loudly all day long. It never stops! To join a MS Teams meeting I have to make sure I start the process at least 20 minutes ahead and even at that I often get an error saying that there is a problem. I have high speed internet and my husband's Apple has no issues. I call this the time machine because it takes you back to the days of dial-up. This is as slow or slower. Even my 84 yr. old father would be frustrated with this machine. Please do yourself a favor and invest $100 more to get something better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    GREAT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy. I bought this for my wife and she loves it. The value of this all in one was great. It was very easy to use and it has met every expectation my wife was looking for.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok for regular browsing-- Not good for working.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is decent enough for day to day, such as web browsing or school work, but it is definitely not made for working. We use a system at work called Amazon Workspace, and also a program called Genesys. This computer does not do well with these systems. Honestly, I would not have purchased it knowing how slow it would be. Granted, I barely know anything about computers, but I wish I could go back in time and just buy something else. Honest opinion.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Excellent computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for everyday use for office or home

    I would recommend this to a friend