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Customer Ratings & Reviews

$189.89

Customer reviews

Rating 4.7 out of 5 stars with 519 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-519 of 519 reviews
  • Rated 4 out of 5 stars

    Longevity could be improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great when printed. Seems to run out quickly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    56.00 vs full price by being a member, however I wish I could print more than 3 reams before I ran out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    These cartridges are typical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cartridges are typical; good laser printer with cartridges that last.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the ink cartridges would last longer than they do I feel I replace them way too often

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Refill -does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate product - replacement carthridge gets the job done

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great price for long lasting toner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the price match. Best place for toner!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not delivered on time as promised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need it so badly that’s why when they said It’s a next day delivery I was so happy. I know it’s due to Covid Reasons but it arrived after 4 days .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good ink but you pay for it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works for my printer but it is expensive and doesn't last all that long. I would think for the money I could get more use out of it.

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello there,

      Your experience is regrettable, and I understand your feelings about the product. I would be thrilled to show you some ways to save toner and money.

      Here are some things that might help lower your usage:
      - Consider using high yield cartridges as our customers get more toner from them.
      - Set the printer to draft mode whenever possible. It saves on extra copies.
      - Consider limiting ink-intensive printing, such as images, graphics, and color tables.

      Feel free to contact support at https://support.hp.com/us-en/contact-hp. We strive to help our customers get value from each product.

      Amanda
      HP Care
      hp.com/support/ HP

  • Rated 2 out of 5 stars

    Doesn't last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sad to see these toners don't last long- they meet or get close to what they are rated for but for the money not great at all. The high yield are much better value.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible communication

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should be able to change an appointment easily!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after few uses, totally not worth it and it wasn’t covered under warranty

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there!

      I'm sorry you had troubles with a product breaking, but maybe this comment was misplaced, and it wasn't the toner cartridge that broke.

      If that is the case, the cartridge actually is under a warranty. As long as it is genuine and is not empty, you can contact us for replacement: hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Poor customer services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor customer services not oriented to service 100%

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great in my printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical HP quality and ease of use. It produces brilliant colors and installation was very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice print!! This toner has never let me down and I’ve been using it at least 4 yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Advertised, and usually better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying these toner cartridges for my business use and have found on average I exceed the page counts they estimate. You have to be willing to extend past the initial warning you get from your printer that the toner is low and keep an eye on print quality, but often I am getting 100-300 more pages than expected. Of course, your performance may vary depending on how much color you print per page, color saturation, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable with good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laser cartridges continue to be dependable with good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp toner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last about 1200 pages purchased with printer.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its needed for the printer. Not much else to say....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT HIGH YIELD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is regular yield toner - not high yield. It works perfectly fine I just feel misled!

    No, I would not recommend this to a friend