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Customer Ratings & Reviews

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$341.99
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Comp. Value: $379.99

Customer reviews

Rating 4.3 out of 5 stars with 493 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the overall performance and ease of use of this computer. The size, design, screen quality, and color are also well-received features. However, some customers have expressed concerns regarding the computer's speed and RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 493 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use, fair price and very pleased with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this as a Christmas gift for my teenage son. He absolutely loved it. He now has another device to create beats and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice desktop computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this desktop recently and find it to be perfect for my simple needs. I got it for an incredible price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy. Thanks Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good. I am enjoying it a lot. good quality computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good as a second computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad i use it in my second home. a litte slow, but it gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as described. Great deal!! Love & would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Parents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I made for my elderly parents easy for them to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Title for What!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my product, & since I know I'm not, I leave it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the go getter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them! purchased 4 so far for myself and staff

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best BUY for your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my QFH job and this computer is super easy to set up, super light and works fast and great. Price was a definite plus.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay Product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not great. We ran into issues about 6 months after purchasing. Not sure if I would recommend. The design is nice though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance. Neatly packaged with all parts intact. Easy to assemble.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice compact all in one.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software changes are a bit confusing making it harder for me to find my files and do simple tasks even after a do a google search on how to do things.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for school or little stuff like ever notes and other things like that a little slow but functional everything works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice works perfectly for what we needed…………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankfully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for your business, always buying electronics from BestBuy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Got it on sale !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great simple setup, great for homework and streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Sir

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the unit. Meets my expectations.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mistake!! Got bamboozled

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an HP computer from Best Buy, and unfortunately, my experience has been far from satisfactory. Performance: The computer has been underwhelming in terms of performance. It struggles with basic multitasking, and I’ve noticed frequent lagging, even when running simple applications. For a brand like HP, I expected much better reliability. Design: While the design is decent and compact, it doesn’t make up for the lackluster functionality. The screen resolution is acceptable, but it doesn’t stand out compared to other options in this price range. Features: The advertised features felt overhyped. The storage space is sufficient, but the overall system speed and response time leave much to be desired. I also found a lot of unnecessary bloatware pre-installed, which made the initial setup frustrating. Value for Money: For the price I paid, this product does not deliver the value I expected. There are better-performing computers available in the same price bracket. Customer Service: While Best Buy’s customer service was helpful during the purchase, their after-sales support has been disappointing. I struggled to get assistance with the issues I encountered, and the process of returning or exchanging the product has been cumbersome. Verdict: I wouldn’t recommend this HP computer, especially if you’re looking for a reliable and high-performing device. It has been a disappointing purchase, and I regret not exploring other brands or models before making this decision.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    All-in-One Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I was renting to own this same computer and was spending a lot of money on it and the only difference was it was a HP All-in-One Touch Screen. I seen this computer at Best Buy and decided to send the other one back and paid much less than what I had already spent one the other one. It has the same features as the Touch Screen except. The Touch Screen. I would and have recommended this to my family and friends.

    I would recommend this to a friend