Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$601.56

Customer reviews

Rating 4.3 out of 5 stars with 489 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 489 reviews
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with my computer, i purchased this computer two years ago and never had any issues, recommended

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mistake!! Got bamboozled

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an HP computer from Best Buy, and unfortunately, my experience has been far from satisfactory. Performance: The computer has been underwhelming in terms of performance. It struggles with basic multitasking, and I’ve noticed frequent lagging, even when running simple applications. For a brand like HP, I expected much better reliability. Design: While the design is decent and compact, it doesn’t make up for the lackluster functionality. The screen resolution is acceptable, but it doesn’t stand out compared to other options in this price range. Features: The advertised features felt overhyped. The storage space is sufficient, but the overall system speed and response time leave much to be desired. I also found a lot of unnecessary bloatware pre-installed, which made the initial setup frustrating. Value for Money: For the price I paid, this product does not deliver the value I expected. There are better-performing computers available in the same price bracket. Customer Service: While Best Buy’s customer service was helpful during the purchase, their after-sales support has been disappointing. I struggled to get assistance with the issues I encountered, and the process of returning or exchanging the product has been cumbersome. Verdict: I wouldn’t recommend this HP computer, especially if you’re looking for a reliable and high-performing device. It has been a disappointing purchase, and I regret not exploring other brands or models before making this decision.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Intel

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my HP computer. I like the color white and its light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely computer I would def recommend to anyone who neeee it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MyDesktop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the computer it's good to for helping my kids with their assignments and projects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Home Use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value. Looks nice. Performs well. Shipped quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer review

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband likes this desk top alot. No issues as of today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer isna little slow but for the money you absolutely cannot beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for my mother who is older. She loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My hp review

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical and easy to use. Love the way I can set it up without a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD PRODEUCT AND SERVICE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, good service by the technician, very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than my old computer. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Needed this for meetings and my laptop wasn’t doing it for me anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work from home just got easier

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product with a fantastic price tag. I am using it for working at home and it works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no tittle

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase, and price. Happy with our sales person, also the Get Squad for their there help, On transferring our data from old computer. Also, explanation of new computer, and took the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy all in one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my granddaughter and she loves it. Super easy all in one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W B

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the office or home I have them in both and i Love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. I love the fact it does not take up a lot of space. It is definitely compact. It was reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is great does not have a disk drive but works great!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great basic PC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC for the price. Mostly using for web based applications and we've no issues so far.

    I would recommend this to a friend