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Customer Ratings & Reviews

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Comp. Value: $799.99

Customer reviews

Rating 4.8 out of 5 stars with 249 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-249 of 249 reviews
  • Rated 1 out of 5 stars

    Very unsatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very upset with how my refund was handled. I sent in my previous hard drive very carefully packed and in perfect condition and working just fine. I was supposed to get $180 refund and you told me it was not working and I got zero rebate. I have been a good customer for a long time and I am ready to go to corporate with this. I deserve a refund just for going through the trouble of packing it up and sending to you. This is important to me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Meh experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was open box and started having problems the 2nd day. Customer service was ok. Had to travel 20 miles to return the item because the local store wouldn’t .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package is missing item from the order. Tried to get in contact with someone to get it corrected but no answer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Need Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse doesn't work.... difficult geting tech support.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I need Information about my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need my goods, it says delivered but i haven't received anything so far

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Updated computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love the larger screen. Still learning how to navigate everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 11 hp all in one wireless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and nice touch screen. All in one computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .r.Hilmo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help me to set sound to come from turn table. Not working,do i need qee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed, HP never disappoints has been my go to for years!!!

    I would recommend this to a friend