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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 569 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the 23.8" Touch-Screen All-in-One's ease of use, touch screen functionality, and its compact design, which saves space. Many appreciate the solid-state drive resulting in fast performance and quick boot times, along with the good picture quality. While some noted a slight operational sound, the overall positive feedback highlights its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 568 reviews
  • Rated 4 out of 5 stars

    Computer inprovement over old one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales staff very helpful. But the options to expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfactory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent features and well functioning system. I love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    microsoft edge is a real disappointment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What to review the computer comes with nothing on it except Microsoft edge and that makes it not desirable. Disappointed that I didn't know this before hand. Best Buy customer service was not customer service.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thumbs up exactly what we wanted when looking to upgrade

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just what we needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old but love to play games.Just what we needed!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the office or home. Great value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a short time. but so far doing ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Like it. Really like it. Glad I bought it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice , however

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great in beginning, however it has slowed down. I don't know what it is that all computer slow down after 6 months. I am big fan of hp but it's disappointing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough for my needs but a great screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad beginner interface the I3 is and this has a great screen and look but I took it back and traded it in for an upgrade

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP touchscreen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not as sturdy as the one it replaced. It does not look as “classy” either.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but slow ok for price I paid but I like ho better then

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a lot of problems with it son got a virus on not working

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and camera. Like the way it look and its a touch screen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    i don.t use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is ok! we are still trying to get use to windows 10.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrating device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well other than the fact that once a week it stops recognizing the wireless card and i have to unplug the device and connect by dsl cable then restart to get wireless back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    could not maintain sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glitchy, cound not find onboard audio device. Returned it and bought a desktop model.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    Slow & noisy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slower than my solid state tower. Noise is very distracting. Contacted HP customer service - useless!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    EVERTHING WORKED WELL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVERTHING WORKED WELL DURING THE OLD COMPUTER EVALUATION AND THE SALE OF THE NEW COMPUTER AND TRANSFER OF FILES

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    nice but was virus before i could even use it ,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    disappointed in having to pay to devirus a brand new computer , paid for Microsoft 365 and followed directions to upload and that virused the new computer..unsatisfied with best buy and microsoft

    No, I would not recommend this to a friend