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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1006 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the 24" Touch-Screen All-in-One as being user-friendly and having a convenient size, with many praising its responsive touch screen and sleek design. Positive feedback also highlights its strong performance and ease of setup. While some users noted the fan noise and lack of a DVD drive, the overall experience appears to be positive for most buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,006 reviews
  • Rated 2 out of 5 stars

    Camera already failed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is already broke and Bestbuy wont help. Will see what HP does

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hp all in cone computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since we got this computer everything seem to work fine except the mouse and keyboard that has not been working properly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good helping

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so and helpful you give us staff they don’t help when you get to the stor

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unbelievable HP

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had HP’s, Dell, even macs and I always go back to HP about not anymore it literally crashed and I’ve tried everything to restore it or fix the issue. Upsetting , I even had a great virus protection that I paid a monthly service for

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY FROM BEST BUY!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY REVIEW IS I WILL NEVER EVER BUY ANOTHER COMPUTER FROM BEST BUY. I ASKED FOR HELP CAUSE BUGS GOT INTO IT I JUST ASKED SOMEONE TO SHOW ME HOW TO OPEN IT. IT STAYED IN THE BACK OF MY SUV FOR 4 MONTHS. I KNEW THEY WERE DEAD.. NO ONE WOULD HELP ME... NEVER AGAIN. LL BOND

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless PC computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for a little over a month. Was using it and it suddenly gave me a blue error screen and now the computer screen no longer turns on. Computer fan will turn on but keyboard and mouse don't connect to computer and screen is just black. Just stick to Mac products.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Several Issues

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several operating system issues with this product. My wireless internet connection is continually lost. I had to contact HP support 3 times and they have not been able to fix the issue. I would not recommend this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Looks nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my computer one month ago and it something don’t turn on. I have to hold down the restart button in the back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out defective when shipped to my home. Very disappointed!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for school and it did not last too long. Computer just shut down one day and never turned back on. I literally had it for less than 1 yeah right and half.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to pick up this computer and it didn’t even have a power cord. It looked like it had went through a dust storm before they gave it to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s not a good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it yesterday night and everything was working perfect, but at the next day, it didn’t turn on, what a disappointment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great difficulty getting assistance with install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new pc and can't connect to my network device. I can't get help from Best Buy or HP. I may need to return the pc for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is completely slow. My apps lag and it’s always saying not responding. I feel like I wasted my money on this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not that great of a shopping experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The open box stuff was a disaster, price wasn’t that great for the computer having dents and stuff.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Motherboard died after 17 months!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motherboard died after 17 months! Last time I buy an HP!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Hp all in one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer ive ever owned. Has never given me any issues

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer for teen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer just not what i was looking for at the time. All around nice fast and smooth great display.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and it has worked well for my family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up.... Cortana does it for you.... No loud nose coming from mine.

    I would recommend this to a friend