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Customer Ratings & Reviews

Your price for this item is $696.99
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The comparable value price is $819.99

Customer reviews

Rating 4.7 out of 5 stars with 357 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, large screen size, and overall quality of this 24" touch-screen all-in-one computer. Many appreciate the sleek design and convenient features like the pop-up camera and touchscreen functionality. Some users noted the absence of a DVD drive as a drawback. A few also mentioned that the computer can be a bit noisy at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-357 of 357 reviews
  • Rated 1 out of 5 stars

    I am not happy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issue with the screen , had very bad service ,after repair it has the same issue

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP ALL IN ONE Computer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this computer for less than one year and we experienced Problem the HP company could not fix I requested my money back from Best Buy,however they claim that it’s in repair for a month and still not fixed I will never buy a computer at Best Buy again, and I will never buy HP product again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average Joe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average for the price i would've expected more from this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase this PC. I purchased this computer May 30th, 2021, and it has shut down on me three time today. The last time it shut down on me an error message came up saying the boot device can not be found. Now I’m here with a 1000.00 computer that I can’t use and may have to pay more to fix it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died after 3 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just shy of three months and this computer crashed, I had best buys promoted virus protection and all. I have to send it into hp and the will have it for 7-10 which means I can no longer work from home and since I am training I will probably be let go. Apparently its called the Black Death Screen :(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad processor, Slower than snot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SLOWER THAN SNOT I should have KNOWN better than to trust an i3. Unfortunately most of the top i5s and i7s are out of stock. Downloads, installs and updates take forever. The screen has blinked on me several times which is NOT normal. You bet I returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New desk top that is having a connection issue.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit will not recognize available networks while sleeping for over 5 hours. The unit was serviced on line by Geek Squad and in store with the same result, the same problem. It could be a bad modem according to a message received .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst computer EVER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DONOT buy this product. It was the worst decision that I have ever made. The computer runs like a snail. I'm waiting 3-5 seconds between clicks and I get web site is unresponsive all the time on any website that I go to.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic all in one not great but nothing bad either.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This computer is crap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is crap, and since it took me longer than two weeks to realize it was crap, Best Buy refuses to take it back. All around, a not-so-delightful experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I Got The Wrong Sale Person That Day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not and I never purchase this computer. After I was discourage by the sale person about my other items I decided to not purchase this

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Complaint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t know, it hasn’t been set up yet. Stupid stupid

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much money for what the computer does...........

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy for me.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty awesome system for a great price. Met all my needs for my business. Lord Bless you!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    New computer

    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our computer. It is just the right size and is faster than any computer we’ve had. Thanks for helping us on our selection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, big display and touch screen. Like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Educational Use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features to support Master Degree studies. Super fast computer

    I would recommend this to a friend