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Customer Ratings & Reviews

Your price for this item is $989.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 548 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the large screen size and the ease of use of this 27" Full HD Touch-Screen All-in-One. Many appreciate its performance and sleek design, finding it to be a great value. A few users mentioned minor issues with USB port placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 548 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed for our small business. Perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a nice pc to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean I liked, it was just what I expected it to be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent at handling apps but not too good for gaming like Fortnite.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broken screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer came to me with a broken screen, which was not apparent until the second day I used it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Middle of the road

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally pretty good though I am disappointed with the camera which doesn't capture my whole face unless I get to far away to reach the keyboard. The stand is at it's lowest level to get 2/3 of my face. I would like it higher for greater comfort but then only the top of my head gets captured. Not great for online meetings.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    3 way computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very impressed all around- could be a mite faster. service and installation was outstanding

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't recommend !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on September 14 2025 . Had Two updates . And October 21 2025 . Turned on computer and locked me out of computer , saying to many login attempts . Sats We couldn't repair your device automatically at this time . Keep your device on , and we'll look for solutions .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person very patient and helpful. Needed a computer but was not sure which one would have met my needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unreliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return computer because of a defect. Received a new one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Prett good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for a standalone none apple product. Great value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the white keyboard that comes with the computer, it is hard to see the letters

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dislike voice access doesn’t pick up well, overall great computer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I want it to do and what I bought it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a decen computer. dpes what I need fpr dai;y tasks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with product would recommend product a lot

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP PC - address any issues soon with Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased HP PC in December 2023, and I've had several issues that I haven't had time until now to address. Just found out it is too late to take it to Best Buy. My last HP PC was purchased in 2016 and I had no problems with it so I was very disappointed. The biggest issue was the keyboard not working well. Some keys needed to be pressed several times before working. A few other issues I will try to reconcile with HP Website as it is supposed to be under warranty.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad design

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an amazing computer overall The only thing is, it’s very top heavy and I made it fall straight onto its face :(

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fine. However, there was no user manuel and we still can't get the keyboard to work. Hence the average rating.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open box item doesnt work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please stop selling open box items if you cant verify that the item actually works . I spent 2 hours to pick up this item after calling the store that they have a working open box item . After i got home computer doesnt even turn on . This is the second it happened you can check my purchase history .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Missing pieces

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My only problem is it was missing items and it wasn't possible to get replacement parts that belong to the brand

    I would recommend this to a friend