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Customer Ratings & Reviews

Your price for this item is $989.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 548 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the large screen size and the ease of use of this 27" Full HD Touch-Screen All-in-One. Many appreciate its performance and sleek design, finding it to be a great value. A few users mentioned minor issues with USB port placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 548 reviews
  • Rated 2 out of 5 stars

    White, Black or White and Black?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard did not function properly. Checked into Geek Squad. They ordered a replacement keyboard. Shell white computer with a shell white keyboard, keyboard replacement came in BLACK!!! Several emails have been sent to fix this with no success. They don't listen or know what they are replacing. It works but it is not what I bought. I probably won't be buying there again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was a bit slow if I had a few tabs open & was multi tasking. Disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Keyboard wasnt working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel sad because neither the mouse or keyboard wasnt working.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad choices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this computer I returned it a few weeks later because it had dead pixels at the top of the screen. I got the same model in black and it was malfunctioning so I had to return that one as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed in quality of this computer.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that the one year warranty has expired, now just days afterbtje screen has a dark line vertically from top to bottom. Very disaapointed in this product. Spent $1000 on this computer and so soon having issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awful still waiting arter purchase for missing mouse and defectine keyboard.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this ! it's broken after 2 month using

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this ! it's broken after 2 month using ! Can't return & waste money !

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 1 out of 5 stars

    Wireless keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touchscreen was a nice feature. The wireless keyboard was defected.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of problems figuring out how keep it connected and how to use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse place ever+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horseheads BestBuy is the worse place ever. They list our computer and never competed what they they done. F%$# THEM!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE CUSTOMER SERVICE! I ordered my son's computer for Christmas and when I got to the store they didn't have my order. They took forever to refund me my money smh

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Desktop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been buying this computer for years! Each member on my office staff loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Choice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Choice! Easy to setup/operate has it all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. The setup is super easy, and the quality is top-notch. I would purchase this again if I had to.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    HP 27" Full HD Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic computer! Perfect replacement for my decades old behemoth!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is fast and easy to use! I am very pleased with it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good products.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Geek Squad setup. Very happy with the computer and printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All in one PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent PC with a lot of features and easy to use it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    My hp all in one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy I ever made. Easy to use. I recommend this to everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 27" Touch-Screen All-in-one Core i5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently I purchased a new computer from Best Buy. The salesperson was very helpful and informative, I had easily made my decision and was able to bring my computer home. It was easy to put together, the Geek Squad had transferred all my data from the old computer and now it's been just wonderful. Thank you Best Buy for your assistance.

    I would recommend this to a friend