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Customer Ratings & Reviews

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$769.99
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Comp. Value: $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 552 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are positive about the overall performance, screen size, and ease of use of the 27" Full HD Touch-Screen All-in-One. Many appreciate its speed and responsive touchscreen. Some customers also find the design appealing and are satisfied with the camera quality and storage capacity. There were no cons mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 552 reviews
  • Rated 1 out of 5 stars

    Wouldn't recommend !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on September 14 2025 . Had Two updates . And October 21 2025 . Turned on computer and locked me out of computer , saying to many login attempts . Sats We couldn't repair your device automatically at this time . Keep your device on , and we'll look for solutions .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fine. However, there was no user manuel and we still can't get the keyboard to work. Hence the average rating.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awful still waiting arter purchase for missing mouse and defectine keyboard.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open box item doesnt work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please stop selling open box items if you cant verify that the item actually works . I spent 2 hours to pick up this item after calling the store that they have a working open box item . After i got home computer doesnt even turn on . This is the second it happened you can check my purchase history .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    White, Black or White and Black?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard did not function properly. Checked into Geek Squad. They ordered a replacement keyboard. Shell white computer with a shell white keyboard, keyboard replacement came in BLACK!!! Several emails have been sent to fix this with no success. They don't listen or know what they are replacing. It works but it is not what I bought. I probably won't be buying there again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was a bit slow if I had a few tabs open & was multi tasking. Disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Keyboard wasnt working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel sad because neither the mouse or keyboard wasnt working.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Missing pieces

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My only problem is it was missing items and it wasn't possible to get replacement parts that belong to the brand

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad choices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this computer I returned it a few weeks later because it had dead pixels at the top of the screen. I got the same model in black and it was malfunctioning so I had to return that one as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed in quality of this computer.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that the one year warranty has expired, now just days afterbtje screen has a dark line vertically from top to bottom. Very disaapointed in this product. Spent $1000 on this computer and so soon having issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this ! it's broken after 2 month using

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this ! it's broken after 2 month using ! Can't return & waste money !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wireless keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touchscreen was a nice feature. The wireless keyboard was defected.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of problems figuring out how keep it connected and how to use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse place ever+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horseheads BestBuy is the worse place ever. They list our computer and never competed what they they done. F%$# THEM!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE CUSTOMER SERVICE! I ordered my son's computer for Christmas and when I got to the store they didn't have my order. They took forever to refund me my money smh

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great Choice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Choice! Easy to setup/operate has it all!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. The setup is super easy, and the quality is top-notch. I would purchase this again if I had to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works very well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to a newer version of the all in one . My previous one was 8 years old and still working well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Desktop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been buying this computer for years! Each member on my office staff loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with my purchase. Overall good experience.

    I would recommend this to a friend