Customer Ratings & Reviews

Great computer. Lightweight but heavy duty. So far so good.

Great quality, price, value, great monitor. For those that like the All in One, its a great machine!

This AIO PC was returned. I do not recommend purchasing from BestBuy. PC did not have a keyboard, Power supply or instructions or paperwork. After driving way out of the area to pickup this AIO computer, I discovered that it was missing the power supply, keyboard & documentation. I called to report the problem when I opened the box and was told to return it to original store. I asked if I could return it to a local BestBuy and was told yes. I dropped it off at a much closer BestBuy and was told they were only going to ship it back to the original store, and I would have to wait for the original store to "Inspect" the unit. Also, when I asked for a receipt from the store, where I dropped off the unit to be shipped back to the original store - THEY REFUSED. I was told all they were doing was shipping it back, and if I wanted a receipt, I could bring it to UPS and SHIP IT BACK MYSELF! (with attitude) . . . NICE!!! It took almost 3 weeks for the AIO to be returned back to store, "Inspected" & and my refund processed back to my account SO, LET's RECAP THE BESTBUY EXPERIENCE Product description online - F- Product packaging - F Customer Service Online - F Customer Service via Phone - F- Customer assistance at drop OFF BestBuy F- Refund policy & promptness - F- PS. I went online and found a much better price for this AIO PC, and didn't have to deal with BestBUYs incompetence. Oh, and I have been a loyal member of BESTBUY GeekSquad for Years! I am a very valued customer according to the emails that I get every couple of weeks. NOT! . . . and my GeekSquad membership will be cancelled.

Very well built and resolution is very good keyboard needs more updated

My son is very happy with this computer. We are satisfied with the HP brand computer.

The best associate who attended to me was very knowledgeable about the products and assisted me in making the best decision.

The members of your sales staff were amazing. Tons of expert information and advice. Professional and well trained.

Great computer and extra stars to the geek squad for their assistance.

We purchased for a gift and the receiver Loved their TV

David from Geek Squad was very knowledgeable, took time to explain the computer, and very professional.

Great all in one for small business or home. Great crystal clear monitor Love it

I’m enjoying this product very much. By the way I never give 5 stars for any product I buy. Thank you.

Easy to set up but the stand is a bit wobbly. Clarity of screen is good. connects to wifi easily.

Very good monitor, saves a lot of space and overall great purchase

Easy set up for pc and printer.great screen resolution and lokks great

A little confusing with the deliver but good service in getting the item in time for Christmas

Wireless is great as I can move it around house easily.

The sales associates at the store were very helpful !

the product was damaged when received. Had a difficult time with Best Buy getting taken care of

HORRIBLE!!! I bought this computer in April, 2025. It's now September 2025 and I've been having issues for the past week. I took it to a computer repairman, and he said there's nothing he can do because it was functioning when he had it plugged in. I'm SO unbelievably frustrated right now!!!!!!! Just a few issues are: screen freezing, mouse jumping around on the screen. When I open a page, it loads behind the page I'm looking at, but I can't bring it forward with the mouse. I have to use the touch screen to close windows.