Customer Ratings & Reviews
- Model:
- 27-cr2074
- SKU:
- 11914836
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Number pad didn't work so I returned it and the new one doesn't work either.
No, I would not recommend this to a friendOwner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.over all good audio is wimpy compared to last 27 inch all in one HP Not sure about the felt on the stand.
I would recommend this to a friendAll in One desktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer was so easy to set up. Looks great and so easy to use
I would recommend this to a friendWorth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, and great graphics. Easy to install. Also very easy to connect my printer remotely.
I would recommend this to a friendHP All in One
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every Windows update caused the PC to lock it up with a blue screen with errors.
No, I would not recommend this to a friendComputer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase. Set up was great and geek squad help was invaluable
I would recommend this to a friendGreat experience+++++++
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great knowledge..the Geek Squad were fabulous and i had a really great experience. Thanks.
I would recommend this to a friendComputer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice computer,easy set up,quick and friendly pick up.
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very beautiful for my med spa. The set up was easy.
I would recommend this to a friendComputer Problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought computer 10/11/25. November 5, 2025 had to take back to Best Buy. It was a Microsoft issue. It was resolved. Very inconvenient being without my computer.
I would recommend this to a friendHp 27
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome computer i would recommend it to anyone who wants a computer
I would recommend this to a friendHP All-In-One
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's working well. It takes some getting used to for sure. But it seems to be pretty user friendly.
I would recommend this to a friendSad review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen turn blue and could get it to let me into the computer to fix it. I took it some one see if the could fix it. This is sad I just got this hp computer only one month ago. Sorry is sad review but this what happened, I up when I get it back the computer will be ok are other wise I am out of a brand new computer that broke.
No, I would not recommend this to a friendLove my all in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to have the neighbors son set it and the printer up.
I would recommend this to a friendFine for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is fine, get a lot for the price. Overall feels super cheap though, camera is flimsy, keyboard and mouse are cheap and stiff, and monitor stand has weird felt on top and is super wobbly. Support not at all helpful.
No, I would not recommend this to a friendBad hardware causes a return of brand new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer came alright and I was pleased with how it looked, but unfortunately, it only worked for less than a month. One day when turned on, a message appears on screen saying that the computer was entering the automatic repair mode, and the screen was frozen. I could not use the mouse or the keyboard to do anything. It turns out that the hardware itself is defective and the computer needs to be returned.
No, I would not recommend this to a friendBrand response from HP Team
Posted .We’re truly sorry to hear that your experience didn’t meet expectations and completely understand how disappointing it is to return the product. Your experience could be related to something HP has since identified and implemented measures to prevent further impact. If you would like to explore options before returning, we encourage you to please visit support.hp.com, where their support teams can walk you through the steps to get your system back up and running as quickly as possible. Thank you for providing your valued feedback.
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed that BB could not sell the first computer I wanted, they said it was priced to low to sell it for that. Very disappointed with the manager on duty. I would call him a shister!
I would recommend this to a friendHP computer was junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this model new and it lasted 4 weeks. screen locked up and would not respond to mouse or keyboard. took it back to best buy where I go it from and computer person told me it was windows 11 problem, they got the exact same model new and same thing happened again. what a piece of junk. ended up costing me a lot off money
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello, thank you for sharing your experience with us. We’re truly sorry to hear about the trouble you’ve had and understand how frustrating that can be. HP is aware of this issue and has implemented measures to prevent further impact. If you would like to give us the opportunity to make things right, the HP Support team is available to assist you at support.hp.com. Their teams will walk you through the steps to get your system back up and running as quickly as possible.
It doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's useless; you spend your money for a month and it already breaks down, it freezes, and then you take it to Best Buy and they tell you that the computer has many defects and they usually return it. I'm giving it one star because I have to; otherwise, I wouldn't give it even one star.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi GabrielaS, we’re sorry to hear about our product not meeting expectations and understand how frustrating this can be. It sounds like the experience you encountered was related to something that HP is presently aware of and has since implemented measures to prevent further impact. If you would like to explore options before returning, we encourage you to reach out to HP Support at support.hp.com, where their teams can walk you through the steps to get your system back up and running as quickly as possible.
The screen is too bright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried everything to fix it but the screen is too bright on lowest setting the monitor do not have controls to adjust the brightness or color.
No, I would not recommend this to a friend