Customer Ratings & Reviews

Very beautiful for my med spa. The set up was easy.

Awesome computer i would recommend it to anyone who wants a computer

Brought computer 10/11/25. November 5, 2025 had to take back to Best Buy. It was a Microsoft issue. It was resolved. Very inconvenient being without my computer.

So far it's working well. It takes some getting used to for sure. But it seems to be pretty user friendly.

The screen turn blue and could get it to let me into the computer to fix it. I took it some one see if the could fix it. This is sad I just got this hp computer only one month ago. Sorry is sad review but this what happened, I up when I get it back the computer will be ok are other wise I am out of a brand new computer that broke.

Had to have the neighbors son set it and the printer up.

Computer is fine, get a lot for the price. Overall feels super cheap though, camera is flimsy, keyboard and mouse are cheap and stiff, and monitor stand has weird felt on top and is super wobbly. Support not at all helpful.

My computer came alright and I was pleased with how it looked, but unfortunately, it only worked for less than a month. One day when turned on, a message appears on screen saying that the computer was entering the automatic repair mode, and the screen was frozen. I could not use the mouse or the keyboard to do anything. It turns out that the hardware itself is defective and the computer needs to be returned.

I was disappointed that BB could not sell the first computer I wanted, they said it was priced to low to sell it for that. Very disappointed with the manager on duty. I would call him a shister!

We spent about $400 for the geek squad to come out and set this computer up and transfer from our old computer all the files. The following day we turned it on the keyboard would not work. We could not use this computer. We had to get the geek squad out again on your schedule. He was able to fix it, but we’re just wondering if what else is gonna happen to this thing I would not buy this computer go for something else we always had HP‘s but I would not recommend this computer to anybody.

I bought this model new and it lasted 4 weeks. screen locked up and would not respond to mouse or keyboard. took it back to best buy where I go it from and computer person told me it was windows 11 problem, they got the exact same model new and same thing happened again. what a piece of junk. ended up costing me a lot off money

It's useless; you spend your money for a month and it already breaks down, it freezes, and then you take it to Best Buy and they tell you that the computer has many defects and they usually return it. I'm giving it one star because I have to; otherwise, I wouldn't give it even one star.

I tried everything to fix it but the screen is too bright on lowest setting the monitor do not have controls to adjust the brightness or color.

Mother board went out and i had to argue for 1 hour with best buy to even exchange the computer. I had geek squad and total rewards. Only 60 days then you're all on your own. I only used the computer ac hand full of times

I’ve had this computer set up for a week and it is now shutting down in reset mode every time I try to log in. I’m not sure if it is a windows problem or a hardware problem.

This computer is slow boots up when it wants to It's very frustrating for me The stand is very flimsy If you bump it it shakes I would not recommend buying this

Computer would not work, returned to store and exchanged for the same model. No problems.

LOUD and much slower than my last HP all in one.. I cant open other emails while on zoom.

Best Buy sold a faulty desktop that doesn't reboot and claims that it is fully inspected.

Horrible computer. Horrible graphics, sound, speed, stability. Stay away from this computer!