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Customer reviews

Rating 4.7 out of 5 stars with 432 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-432 of 432 reviews
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Awful Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible computer. Horrible graphics, sound, speed, stability. Stay away from this computer!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's useless; you spend your money for a month and it already breaks down, it freezes, and then you take it to Best Buy and they tell you that the computer has many defects and they usually return it. I'm giving it one star because I have to; otherwise, I wouldn't give it even one star.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi GabrielaS, we’re sorry to hear about our product not meeting expectations and understand how frustrating this can be. It sounds like the experience you encountered was related to something that HP is presently aware of and has since implemented measures to prevent further impact. If you would like to explore options before returning, we encourage you to reach out to HP Support at support.hp.com, where their teams can walk you through the steps to get your system back up and running as quickly as possible. HP

  • Rated 1 out of 5 stars

    Unhappy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mother board went out and i had to argue for 1 hour with best buy to even exchange the computer. I had geek squad and total rewards. Only 60 days then you're all on your own. I only used the computer ac hand full of times

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this computer set up for a week and it is now shutting down in reset mode every time I try to log in. I’m not sure if it is a windows problem or a hardware problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    tommy comp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is slow boots up when it wants to It's very frustrating for me The stand is very flimsy If you bump it it shakes I would not recommend buying this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP All in one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer would not work, returned to store and exchanged for the same model. No problems.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty Desktop advertise as excellent condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sold a faulty desktop that doesn't reboot and claims that it is fully inspected.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    All in one is the way to go - very happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Easy to set up and response time is much quicker than my old HP computer with an old windows operating system that expired. I like the large monitor and the keyboard operation is smooth. Purchased this over the Dell because it had more memory and was discounted with a sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really pleased with this purchase. I love how large the screen is and it's height adjustable. This is perfect for going to school online and the crafty side of me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for office use. Supports all the updated app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Desktop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent desktop I love thanks for your help best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 27in All in One

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer!! Description was spot on, delivered ahead of scheduled. Price was AWESOME!! I’d buy from Best Buy on line again.

    I would recommend this to a friend