Customer Ratings & Reviews
- Model:
- 27-cr2074
- SKU:
- 6620122
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the overall performance of the 27" Full HD Touch-Screen All-in-One, with many saying that it exceeded their expectations. The large screen size and speed of operation are also highly appreciated. Additionally, customers like the sleek design and find the storage capacity sufficient for their needs.
This summary was generated by AI based on customer reviews.
Sad review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen turn blue and could get it to let me into the computer to fix it. I took it some one see if the could fix it. This is sad I just got this hp computer only one month ago. Sorry is sad review but this what happened, I up when I get it back the computer will be ok are other wise I am out of a brand new computer that broke.
No, I would not recommend this to a friendJ-green
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is to slow. And make to much Nosie when starting up. This is the wrong computer on the market. I would like a refund of some of the money I spent on this computer.
No, I would not recommend this to a friendComputer Problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought computer 10/11/25. November 5, 2025 had to take back to Best Buy. It was a Microsoft issue. It was resolved. Very inconvenient being without my computer.
I would recommend this to a friendLove my all in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to have the neighbors son set it and the printer up.
I would recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm upset. I've called and called and nobody is responding to me. I'm going to see how I'm treated when I come to the store and see if I get results. Nothing has been resolved at all. I'm frustrated and stressed out
No, I would not recommend this to a friendJack N
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have issue whether this a new computer. There is whole list of favorites on hard drive that do not belong to us. I am in Florida but plan on taking back as soon as we get home March.
No, I would not recommend this to a friendFine for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is fine, get a lot for the price. Overall feels super cheap though, camera is flimsy, keyboard and mouse are cheap and stiff, and monitor stand has weird felt on top and is super wobbly. Support not at all helpful.
No, I would not recommend this to a friendBad hardware causes a return of brand new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer came alright and I was pleased with how it looked, but unfortunately, it only worked for less than a month. One day when turned on, a message appears on screen saying that the computer was entering the automatic repair mode, and the screen was frozen. I could not use the mouse or the keyboard to do anything. It turns out that the hardware itself is defective and the computer needs to be returned.
No, I would not recommend this to a friendBrand response from HP Team
Posted .We’re truly sorry to hear that your experience didn’t meet expectations and completely understand how disappointing it is to return the product. Your experience could be related to something HP has since identified and implemented measures to prevent further impact. If you would like to explore options before returning, we encourage you to please visit support.hp.com, where their support teams can walk you through the steps to get your system back up and running as quickly as possible. Thank you for providing your valued feedback.
Not happy in Texas with HP computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We spent about $400 for the geek squad to come out and set this computer up and transfer from our old computer all the files. The following day we turned it on the keyboard would not work. We could not use this computer. We had to get the geek squad out again on your schedule. He was able to fix it, but we’re just wondering if what else is gonna happen to this thing I would not buy this computer go for something else we always had HP‘s but I would not recommend this computer to anybody.
No, I would not recommend this to a friendHP computer was junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this model new and it lasted 4 weeks. screen locked up and would not respond to mouse or keyboard. took it back to best buy where I go it from and computer person told me it was windows 11 problem, they got the exact same model new and same thing happened again. what a piece of junk. ended up costing me a lot off money
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello, thank you for sharing your experience with us. We’re truly sorry to hear about the trouble you’ve had and understand how frustrating that can be. HP is aware of this issue and has implemented measures to prevent further impact. If you would like to give us the opportunity to make things right, the HP Support team is available to assist you at support.hp.com. Their teams will walk you through the steps to get your system back up and running as quickly as possible.
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed that BB could not sell the first computer I wanted, they said it was priced to low to sell it for that. Very disappointed with the manager on duty. I would call him a shister!
I would recommend this to a friendHP All in One
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every Windows update caused the PC to lock it up with a blue screen with errors.
No, I would not recommend this to a friendNot worth the price!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOUD and much slower than my last HP all in one.. I cant open other emails while on zoom.
No, I would not recommend this to a friendVERY UNHAPPY CUSTOMER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never could get the keyboard to work on computer!!! Tried 3 different keyboards. No luck!!! Took the whole thing back for my refund. The still only refunded me $24 out of $179.99... I am Very disfigurement about this and I want be Buying anything from you guys again!!!
No, I would not recommend this to a friendThe screen is too bright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried everything to fix it but the screen is too bright on lowest setting the monitor do not have controls to adjust the brightness or color.
No, I would not recommend this to a friendIt doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's useless; you spend your money for a month and it already breaks down, it freezes, and then you take it to Best Buy and they tell you that the computer has many defects and they usually return it. I'm giving it one star because I have to; otherwise, I wouldn't give it even one star.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi GabrielaS, we’re sorry to hear about our product not meeting expectations and understand how frustrating this can be. It sounds like the experience you encountered was related to something that HP is presently aware of and has since implemented measures to prevent further impact. If you would like to explore options before returning, we encourage you to reach out to HP Support at support.hp.com, where their teams can walk you through the steps to get your system back up and running as quickly as possible.
Unhappy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mother board went out and i had to argue for 1 hour with best buy to even exchange the computer. I had geek squad and total rewards. Only 60 days then you're all on your own. I only used the computer ac hand full of times
No, I would not recommend this to a friendNot good!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this computer set up for a week and it is now shutting down in reset mode every time I try to log in. I’m not sure if it is a windows problem or a hardware problem.
No, I would not recommend this to a friendtommy comp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is slow boots up when it wants to It's very frustrating for me The stand is very flimsy If you bump it it shakes I would not recommend buying this
No, I would not recommend this to a friendHP All in one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer would not work, returned to store and exchanged for the same model. No problems.
I would recommend this to a friend