Customer Ratings & Reviews

The HP screen is stunning but I could not get it to work. Maybe this was a fluke because HP computers and monitors usually are easy to set up .

This item came broken...screen mostly shattered...but will order again. I liked the way the monitor looked. Seem like it broke during transit.

took back inexchange for a smaller one as it was too large for my space

The HP Series 5 527SH features an adjustable stand which raises, lowers, and tilts making it easy to move for any viewing angle. The screen is full height/width with only a very small bezel at the top and sides making it easy to place along side another monitor for virtually uninterrupted viewing. Set up was a breeze - simply attach to the stand, plug it in and customize for your viewing comfort. The monitor looks great! The colors are vibrant, but even that can be adjusted from neutral (standard) to warm, native, night, custom red/green/blue (RGB), and HP Enhance + which really makes video game graphics pop. The box even includes an HDMI cord - not always included with a monitor. It weighs about 9 pounds so it's easy to move if necessary and the thin design reduces the amount of space it takes up on your desk. HP even makes an effort to be environmentally friendly by making the unit out of 85% recycled material and 5% ocean-bound plastics. With a 100mhz refresh rate it provides smooth video playback, game-playing, and almost seamless scrolling. With dual HDMI ports and a VGA port it can easily be used with more than one device, or combined with another monitor! This is a great monitor that seems so much larger than my previous 24", but doesn't take up too much space on my desk - all at an affordable price!

The HP Series 5 527sh is a very good basic monitor. It is a 27-inch, FHD monitor, meaning it's maximum resolution is 1920x1080. It features a nice 100hz refresh rate. Inputs include 1 VGA port and 2 HDMI ports. Noticeably absent is DisplayPort. The monitor itself is very nice looking, with small bezels all around, and a very thin profile overall. The monitor itself is very light, but the base has enough weight to keep it firmly planted on whatever surface you have it sitting on. It is also worth noting that I didn't see any VESA mounting threads or any other way to attach this to a wall or desk mount. The stand features height and tilt adjustments, but no swivel or rotation. Performance of the monitor was very nice. The screen is nice and bright with vibrant colors. It offers all the expected adjustments, color, brightness, contrast, etc. Like many other monitors, the navigation buttons are located out of sight, right on the bottom right of the monitor, and they aren't exactly well labeled. This is a pet peeve of mine and just like most other monitors, I make a few mis-steps before actually making the adjustments I want to make. Something HP does well is the first time you press any of the buttons, labels pop up on screen above each button, giving you a better idea of what each one does, and where it is actually located. So once you have those up to help you, navigating the menus is actually pretty simple. Overall, this was a very nice monitor, however, it is missing a few features that would really take it to the next level. I would recommend this if you just need a nice looking, well performing monitor for basic needs. Look elsewhere if you need things like display port, swivel/rotation, VESA mounts, or gaming performance.

Reliable monitor, still using it til today, but the quality of the monitor itself is mid.

Not a bad monitor nothing special though. If you see it on sale it’s worth a look.

Again no stars to give who still makes monitors with no speaker again the sales person lead me to everything I purchased i asked questions that he clearly didnt know the real answers to, just making a sale at my expense 14 day returns is crazy on such expensive items

Came dented in the box, was vert clean looking but didnt get to see the picture quality.

Screen is extremely grainy we had to return it to purchase a nicer screen. only using it for administrative tasks but was hard to read and not very clear.

I had to change the monitors twice because, for some reason, both had a defect, so I decided to switch to another brand.

Had this less than seven months & it died. Ran fine last night, get home will not turn on. Moved power cords to different strip, plugged/unplugged power cords, tried direct into wall, nothing. Won’t buy into a “Deal” again.

I'm not sure if it was the one I got but the screen had super tiny gridlines. It's possible that it was just the quality of the item. I was not able to get the typing to look clean/not blurry and had to return it.

If it was a 1440p monitor instead of a 1080p it’d be a very good support monitor!

Barely had it for two months and it’s glitching out.

A straight line on the screen appears after 2 giurs

It's very refreshing to see some office monitors available now with higher than a 60Hz refresh rate. I feel that the gaming market gets the fast refresh rates while the business monitors designed for managed work flow gets largely ignored when it comes to this feature. Thanks to HP, your videos at work will look a lot smoother using the HP Series 5 527SH. I have been pleasantly surprised at just how great the colors pop on this monitor and have been using it for my remote IT job. The thin profile is not heavy and though it's not really designed to be portable, you could easily bring this along to a hotel or conference. The display is virtually bezel free so there are no distractions from what you're doing. The monitors height can be adjusted for taller people or for your standing work desk. Pairing this monitor with a webcam would make an excellent work from home solution for anyone looking for a svelte, very thin, and manageable portable workstation to add the much-needed screen real estate that the mobile workforce requires. And it works with Chromebooks.

Best Buy has the upmost worth Exchange policy!!! I WILL NEVER BUY FROM "WORST"-BUY. I purchased this monitor and the HDMI is defective and I can't return it due to their 2-weeks return policy! I guess I will contact HP to return! DO NOT PURCHASE THIS MONITOR, ITS CHEAP!

After working for hours to properly work with our Apple MAC computer, I contacted HP support. The third person that attempted to help stated that this HP monitor will not successfully mate with a MAC computer.

As a long time and current user of HP monitors, I was extremely excited to test out the latest model: the HP Series 5 527sh. Sporting a thin bezel with height adjustment, the new 527sh features an IPS panel that should provide sharp and colorful images, while also providing increased viewing angles. Additionally, I was also pleased that it supports refresh rates up to 100Hz at 1080p. As such, I was excited to dig in and see how the new HP 527sh performs. Once you have completely unboxed your HP 527sh monitor, the setup should be relatively straightforward: the base comes in two pieces, both of which snap in easily and are secured by a few threaded screws that can be twisted manually. In addition, the monitor comes with one HDMI cable. Moving on to the physical aspects of the monitor, the 527sh features two HDMI ports and a single VGA connection. Personally, I would have liked to see one DisplayPort instead of the VGA, but nonetheless the VGA certainly provides high compatibility for older machines. Another highlight of the 527sh is that the connections go straight back into the device as opposed to the up and under approach that so many monitors still employ. I immensely appreciate this as I have never been a fan of trying to connect the cables at the bottom. As for the height adjustment, the 527sh’s retraction along the base is extremely smooth yet sturdy enough that it holds the screen in place. The 25 degrees tilt was another surprise too as my previous monitor did not pivot. Lastly, the 527sh sports an anti-glare coating that is typical of most panels. I would have preferred a glossy finish as I have always liked the bolder color contrast that those typically have over the matte finish, but it is certainly not a dealbreaker. Overall, I think most will be pleased with the 527sh. Moving on, as for display quality, I wanted to try and keep the settings relatively close to default so you can get a sense on how the image will look. You will almost certainly need to adjust accordingly to your preference. As typical of almost every monitor, the settings can be accessed via buttons underneath the bottom right-hand side of the monitor. By default, the 527sh was set to the neutral color preset with 100% contrast and brightness at 80%. As expected, the monitor defaults to 60Hz. The color preset options include warm, cool, native, night, HP enhanced, and custom. The rest of the presets are typical of other monitors, though the HP enhanced one seemed to sharpen the text way too much for me personally. For image settings, the response time was set to level 1 (slowest), which I thought was an odd way to list the setting; a numerical system makes more sense with 5ms GTG being the fastest. Sharpness also used a level system as opposed to the more common 1-100 value you typically see. As for the rest of the options, the rest should be self-explanatory. I do want to mention that under the power options the auto sleep is enabled by default in case your monitor cuts out unexpectedly. As for picture quality, I thought the color was quite decent: whites on websites and word documents were not as washed out as I expected. All the colors seemed to be represented quite well: red, greens, and blues were all clear and vibrant. Switching to the Dynamic Contrast mode on, the color and brightness increased a decent amount. I also tested the reversed and maxed out the brightness to a 100 then toggled the Dynamic contrast setting though did not perceive the same change I noted before. Furthermore, I was also extremely excited that the computer I tested it on (Intel Graphics 610) immediately saw that the monitor was capable of 100Hz. For a midrange monitor, this is huge benefit as you are usually limited to 60Hz. Scrolling on various websites at 100Hz was extremely smooth and vastly superior to 60Hz. Even typing on various documents, I could see a major improvement. Lastly, while not completely necessary, I went ahead and downloaded the HP Monitor Center to see how that would interact with the monitor. Overall, the software allows you change the main options as discussed above. There were a few missing, most notably the power settings, though it did allow you to quickly change the screen orientation. Additionally, the response time setting was also missing. However, it did allow you to set up a color filter and update the firmware, though I would strongly recommend you disable automatic update setting. Overall, the software did not seem to add anything significant as most of the main settings can be controlled via the monitor, but nonetheless it is there. In conclusion, the 527sh is a feature rich midrange monitor that should certainly provide a comfortable and quality driven experience. With a color centric IPS panel and up to 100Hz, you could not ask for more, especially since the focus of the 527sh is to provide a monitor for general home and business use. Additionally, it also supports height adjustment and can be tilted slightly back or forward. As for the picture, color was good out of the box, but might need to be tweaked to your liking. Furthermore, the 527sh was brighter than I expected it to be which is certainly another plus. Overall, I think the 527sh provides a good value and should certainly be considered if you need a new monitor. Thus, the 527sh comes recommended.