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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 951 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the screen size, ease of use, and performance of the 27" Touch-Screen All-In-One. Many appreciate its design and touchscreen functionality, while also finding it to be a good value for the price. A few customers mentioned that the number of USB ports could be improved and that the fan can be noisy at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 951 reviews
  • Rated 4 out of 5 stars

    Looking forward to good performance with this comp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Was given as a Christmas gift. We still need to have the Geek Squad install and get it running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast and stylish all-in-one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. It's stylish, highly functional and super fast. I love the touch screen and appreciate its size and clarity. I would highly recommend this product to anyone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed. This computer does not have a cd player/burner and it doesn.t have a place for me to load a card and unload pictures from my camera. It also doesn't have a place to hook up my sound bar. The person that sold this to me told me it was just like my HP Pavillion except it was white, It's not. I didn't want white but it saved me a couple hundred dollars

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth arguing about. Watch your purchases.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about this but am returning it unopened. July 28 of last year I bought a gift cert. for Total Tech Support and have been trying to get it activated ever sense. To no avail. So the value of this AI1 is not good considering I have no support. For what I paid I am sure I can find someone to build one or go to the company to have a similar one built. The ethics of selling a membership online then not honoring it cannot equal a happy purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Hp computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price does everything I need love that it is touch screen easy set up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    didnt last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only lasted 3 years not long enough and not even heavy use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Challenging Times

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first week I had the computer it had problems 2 times and I needed the Geek squad to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super happy with this computer. I had initially purchased the 24" but was not a big enough screen for me. This one is the perfect size. It's also super fast at start up, which is great for an impatient person like myself, and powerful. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christopher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer - I love that Chrstopher came and set it all up for me with no problems!!!! He's been here multiple times and his personality with his friendliness is a tribute to Best Buy. He is the best and we love him!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP 27

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the way this computer was set up b the Geek Squad

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good computer for regular daily use and work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second all in one Hp. The first one I purchased over 9 years ago . Finally the hard drive went so I had a new hard drive installed and purchased another new model with windows 11 Love the computing great value for the money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Review of new product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New product, very easy to use, stil learning using allsoftware and pages.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very Disappointed in Keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself is great, but I am very disappointed in the keyboard. I have never used the numbers on the right side of the keyboard and have instead locked out the numbers and used the up and down arrows and left and right arrows to move the cursor in place of the numbers. I am going to have to purchase a new keyboard because of this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    facebook computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clearest screen. I like the clear and concise menu that saves time in exploring. The product seems on the cutting edge of our schools needs for class use. We want to buy an external hard drive to supplement our best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new HP computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about my new computer. The only thing that I would change: the letters, numbers on the keyboard are very had to make out in the light grey. It would be better if the letters, etc. were in black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update Time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE needed a new computer and fast. This was a all in one and it has been great. Fit perfectly in a small space area and we actually have leg room underneath the desk instead of having a huge CPU in hide.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turns off and it's time to turn it back on A few times a month

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    processor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is good, should have gotten then intel processor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My view

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a new computer for over 10 years. I walked into Best Buy and saw this one and fell in LOVE. Got it for a christmas present and I have been in love since I got it. Great computer!!!

    I would recommend this to a friend