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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 951 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the screen size, ease of use, and performance of the 27" Touch-Screen All-In-One. Many appreciate its design and touchscreen functionality, while also finding it to be a good value for the price. A few customers mentioned that the number of USB ports could be improved and that the fan can be noisy at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 951 reviews
  • Rated 5 out of 5 stars

    Lilhendog

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the new computer it’s amazing!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer crashes continuously. When you call hp support they want to charge you a $149 per year to help you. I am very disappointed. I feel like I have been cheated out of a thousand plus dollars because the computer doesn't work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. Went beyond all of my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    newcomputer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer and great service from sales to service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performed as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally satisfied! Love the product and service. A 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding computer. Very easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    27 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product. The size was not as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Machine is working fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics a tad slow but otherwise a good machine. Its Microsoft Windows 11 that grinds my gears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works for everything I needed it for. Bought it to replace my laptop for basic use. Not for gaming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems with sound card. Trying to play back audio via headphones and audio starts out quiet and finally gets louder. Sits way too low.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Tired of companies deciding i dont need inputs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer met all my needs except one, a lact of inputs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall just doesn’t work. It reboots randomly everyday. It’s extremely slow where no work can be performed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Low Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer screen goes black several times per day while being used.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely difficult for someone with a brain injury to use,

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Felice,

      Thank you for providing this feedback. We are always here to help with any issues our customers might encounter. Please don't hesitate to reach out to us directly at support.hp.com so that we can help you to get your new computer up and running right away.

      Alexis
      HP Care HP

  • Rated 1 out of 5 stars

    Worst

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst everrr. Just 2 months and it's not working. It's really slow and HP warranty doesn't help even though it's supposed to be for 1 year

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not an apple. Beware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gonna probably take back. It cuts off all the time

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      I'm truly sorry to hear that you've been having trouble. I can imagine how frustrating it must be to have a new computer that isn't working as it should. There is often a simple solution for this problem, so here are some suggestions which I hope will help:

      First, I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/help/computer You may want to check into Windows operating system issues, or, you may want to perform an HP System Recovery.

      If this doesn't seem to resolve the issue you're experiencing, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP

      I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”

      Alexis
      HP Care HP

  • Rated 4 out of 5 stars

    All in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the all in one aspect, only one cord, makes for a clean desk

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Problems keeping hp printer synced with this device.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive I like cordless mouse and keyboard

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality Hp desktop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 8 months. Screen turned black when I sent it for repair they refuse to do it while it’s still under warranty Very bad quality

    No, I would not recommend this to a friend