Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 951 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the screen size, ease of use, and performance of the 27" Touch-Screen All-In-One. Many appreciate its design and touchscreen functionality, while also finding it to be a good value for the price. A few customers mentioned that the number of USB ports could be improved and that the fan can be noisy at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 951 reviews
  • Rated 1 out of 5 stars

    Very dissatisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed when the power cord was not in the package and also the mouse when I called they said it was not in stock and that I had to wait till January 5

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Distressed with the whole experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had such a bad time getting my information transferred and lost all my contacts they did not copy them. It was and still is the worse experience. I upgraded to a much better computer Really’!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Betty,

      Really sorry to hear that this has happened to you. I can certainly understand how upsetting it must have been to lose all your contacts.

      If you need any further assistance, don't hesitate to reach out to us anytime at: support.hp.com

      Alexis
      HP Care HP

  • Rated 1 out of 5 stars

    Not my favorite so far

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for cheap price ( open box) and have lot of problems. Thanks of customer support - I was able to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open box. Be aware

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was linked to someone else’s private account. Took several days to reconfigure computer

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Maurice,

      Thanks for letting us know and sorry to hear that you had an unexpected post-purchase experience. That's not what we want for our customers and I can certainly imagine how off-putting that must have been.

      If you are in need of any further assistance with setting up your computer, I hope you'll reach out to us directly at support.hp.com

      Alexis
      HP Care HP

  • Rated 1 out of 5 stars

    Wifi Network Adapter stopped working after 1 year

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just over one year after having the computer the Wifi/Bluetooth network adapter stopped working. I tried all the recommended tips from Windows but nothing worked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP 27 all in one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Computer Will not work for intuit enterprise software. Intuit tech gave up and suggested we return. Had to return for Dell worked fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The touch screen stopped working

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen stopped working due to physical damage before a year, they will try to repair it and I must pay for the part

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lenovo very bad

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad computer. It is more about a bunch of channels that pop up everywhere.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Jorge,

      Thanks for sharing your experience with us. I'm sorry to hear that you’ve been struggling with a computer that isn’t working as it should. I can assure you that we always aim to make our customers happy with our products and can understand how upset you must be that this one is giving you some trouble.

      I believe that our team can assist you with this issue, so I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP

      Alexis
      HP Care HP

  • Rated 1 out of 5 stars

    Worst Service, EVER !!!! Corporate is as BAD!!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORST service at Outer Loop ! Corporate is bad, too

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a Dell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, but I find Dells easier to use, but no Dells of similar size were available at this time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Who takes this responsibility?

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not know the machine is good or bad. I had an appointment yesterday to in stole the printer to my computer. An appointment time was 12n to 8pm. I did rest from work and Weight best buy technician 12n to 9pm. My bedtime is 8 pm because of my wake-up time is 4am. Just in case I weight tell 9 pm. Nobody shows up and no contact!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and very responsive, sharp touchscreen, i love it

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    My new computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. I looked at several ones. This was the best..the screen is bigger than it looks. The touchscreen is so cool, but i dont fingerprints so i dont use that feature..

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is fast, and the huge screen isbawesome. Will buy again anytime

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Good, but loud computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is excellent. I would give it 4 stars, but the fan is awfully loud when booting up and whenever it's handling multiple applications. Sometimes I noticed that it slows down when it has multiple processes in the background and even had the screen hang on me while browsing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great little desktop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easier to use and faster than I expected. Really enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good very

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good very Very good all-in-one computer with touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent for business

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the larger display and easy use touch screen. Would recommend purchase of this item to anyone for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    My new computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just as good as I hoped it would be. I like how it is a bigger screen than most other computers as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Son approved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for 8th grader to do school work on. Fast he likes everything abiut it

    I would recommend this to a friend