Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,149.00
Save $70.99
The comparable value is $1,219.99

Customer reviews

Rating 4.7 out of 5 stars with 1638 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,638 reviews
  • Rated 5 out of 5 stars

    Had to replace ,this is what I went with

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no major problems with HP products. Easy set up and runs windows 11, meets my needs .I hope this one last ten + years like the one it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desktop computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the choice. Screen size and speed are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer and all the updates. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use. Can find documents and downloads easily. Love the wireless keyboard and mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 27 All in One Computer Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    27 inch screen is great. data transfer ftom old machine very helpful. replaced keyboard and mouse with those from my old computer as they disconnected several times after an update. keyboard has no reconnect botton. overall the new hp computer works very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love computer, gave 4 stars because of the knowledge that the clerk gave me was incorrect and had to return to store.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Keeping my Packaging Box nearby just in case...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple challenges with this device. Which has led to ~2 hours of virtual Geek Squad support. Keyboard stops working intermittently usually at start up or idle. Would happen at least once daily. Tech support says it was part of the Windows 11 update from a month ago. Thankfully, that has not continued since Tech support ~ 2 days ago. Screen blinks black intermittently. This has continued even after Tech Support. Computer has shut down by itself 3 times in the 2 weeks that I have had it. I DO have it running on a surge protector with backup-battery, which did keep me connected with a power outage. So these self shutdowns are not apparently do to external power problems. This computer seems to run more slowly than my last computer which was not as powerful and did not have as much memory. I still get the running/waiting circle quite often, even since Tech support.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Birthday gift for my son and his gaming needs and so far no issues. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t realize how bad my old computer was until I got this one. It is lightning fast, looks great with plenty of memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought a second

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one of these computers over a year. It came from factory with a defect. I still used it and before my total best buy membership expired I figured Id get it repaired. HP doesnt have the part to fix it. so Bust buy gave me a refund. I bought the same compter the new one doesnt have this defult. Other then that it was completly usable. Just a small line across the bottom of the screen would fade in and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the big screen . I am still learning windows 11, but so far i love it. I highly recommend my new computer. It is easy to use and i am very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computing horizons

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for my old obsolete Windows 10 computer. I'm enjoying the speed and capacity of the new machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desktop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience it was smooth transition everyone was helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it .....fast and easy to use ...best price ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been working with Robby, Freddy, Owen, Sina, Forest and Ashley these last few weeks on my new PC. All the above were amazingly helpful, knowledgeable and patient with all my questions. My PC was delivered by OnTrac on Tuesday as promised. And Joseph did the home installation/set up and data transfer which went smoothly as well. I expected it to take several hours but he completed everything much faster. Highest praise for everyone at Best Buy/Geek Squad. As always I enjoy letting Management know when their employees do a Superior job!!! Take care, Cathy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was very easy to set up, love the large screen. We have plenty of memory, we got a great price. I'm extremely pleased show simple the process was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch screen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the screen such a good picture. The computer is awesome. Quick and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP-27 touch screen All in One

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It an excellent PC. The functions its easy and work very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It’s the second one I’ve bought. I run an auto repair shop off of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    27 " HP

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the size needed. Good color. Nice keyboard. easy use mouse.

    I would recommend this to a friend