Customer Ratings & Reviews

I've had no major problems with HP products. Easy set up and runs windows 11, meets my needs .I hope this one last ten + years like the one it replaced.

Very happy with the choice. Screen size and speed are excellent.

Love my new computer and all the updates. Highly recommend.

Fast and easy to use. Can find documents and downloads easily. Love the wireless keyboard and mouse.

27 inch screen is great. data transfer ftom old machine very helpful. replaced keyboard and mouse with those from my old computer as they disconnected several times after an update. keyboard has no reconnect botton. overall the new hp computer works very well

Love computer, gave 4 stars because of the knowledge that the clerk gave me was incorrect and had to return to store.

I have had multiple challenges with this device. Which has led to ~2 hours of virtual Geek Squad support. Keyboard stops working intermittently usually at start up or idle. Would happen at least once daily. Tech support says it was part of the Windows 11 update from a month ago. Thankfully, that has not continued since Tech support ~ 2 days ago. Screen blinks black intermittently. This has continued even after Tech Support. Computer has shut down by itself 3 times in the 2 weeks that I have had it. I DO have it running on a surge protector with backup-battery, which did keep me connected with a power outage. So these self shutdowns are not apparently do to external power problems. This computer seems to run more slowly than my last computer which was not as powerful and did not have as much memory. I still get the running/waiting circle quite often, even since Tech support.

Bought as a Birthday gift for my son and his gaming needs and so far no issues. He loves it.

I didn’t realize how bad my old computer was until I got this one. It is lightning fast, looks great with plenty of memory.

I had one of these computers over a year. It came from factory with a defect. I still used it and before my total best buy membership expired I figured Id get it repaired. HP doesnt have the part to fix it. so Bust buy gave me a refund. I bought the same compter the new one doesnt have this defult. Other then that it was completly usable. Just a small line across the bottom of the screen would fade in and out.

I love the big screen . I am still learning windows 11, but so far i love it. I highly recommend my new computer. It is easy to use and i am very happy with it

This is a replacement for my old obsolete Windows 10 computer. I'm enjoying the speed and capacity of the new machine.

Good experience it was smooth transition everyone was helpful

love it .....fast and easy to use ...best price ever

I have been working with Robby, Freddy, Owen, Sina, Forest and Ashley these last few weeks on my new PC. All the above were amazingly helpful, knowledgeable and patient with all my questions. My PC was delivered by OnTrac on Tuesday as promised. And Joseph did the home installation/set up and data transfer which went smoothly as well. I expected it to take several hours but he completed everything much faster. Highest praise for everyone at Best Buy/Geek Squad. As always I enjoy letting Management know when their employees do a Superior job!!! Take care, Cathy

The computer was very easy to set up, love the large screen. We have plenty of memory, we got a great price. I'm extremely pleased show simple the process was

I love the screen such a good picture. The computer is awesome. Quick and reliable

It an excellent PC. The functions its easy and work very fast

Great product. It’s the second one I’ve bought. I run an auto repair shop off of them.

Just the size needed. Good color. Nice keyboard. easy use mouse.