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Customer Ratings & Reviews

$1,149.00
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Customer reviews

Rating 4.7 out of 5 stars with 1665 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers admire the overall performance, impressive screen size, and user-friendly nature of this product. Users also frequently praise the excellent speed, sleek design, and the convenience of the touchscreen and simple setup process. While the majority of feedback is positive, some users noted minor concerns regarding the stability of the stand and limited connectivity options. Additionally, a small number of customers mentioned issues with specific USB ports and expressed a desire for faster startup times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,665 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    BB made the whole computer buying thing easy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and attractive. Easy to set up. BB did the transfer of information from old computer. A seamless process.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great all in one ever!!! easy to setup connects fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get Windows 11 and ease of use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer. Easy to use. Replaced a desktop so I could get Windows 11

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PC Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC works awesome for my needs, I needed to upgrade.

    I would recommend this to a friend
  • Cons mentioned:
    Stand stability

    Rated 2 out of 5 stars

    Keeping my Packaging Box nearby just in case...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple challenges with this device. Which has led to ~2 hours of virtual Geek Squad support. Keyboard stops working intermittently usually at start up or idle. Would happen at least once daily. Tech support says it was part of the Windows 11 update from a month ago. Thankfully, that has not continued since Tech support ~ 2 days ago. Screen blinks black intermittently. This has continued even after Tech Support. Computer has shut down by itself 3 times in the 2 weeks that I have had it. I DO have it running on a surge protector with backup-battery, which did keep me connected with a power outage. So these self shutdowns are not apparently do to external power problems. This computer seems to run more slowly than my last computer which was not as powerful and did not have as much memory. I still get the running/waiting circle quite often, even since Tech support.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a PC like this at home for a long time, and I definitely love it. Its performance has impressed me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP all in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but Geek Squad not much help. Bought it at Best Buy because of Geek Squad. Couldn't get started without a Microsoft pass word. {Which I did not have, Never did that I know of) Working ok now without the pass word, Had to hire local computer tec to get it working. Wireless mouse didn't work and had to purchase a wired mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Is the All-in-one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP All-in-one Desk Top PC with adjustable 27in screen provides great viewing comfort is user friendly and the clarity is really great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP 27” all in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very nice.My other was old and getting slower,so I got this.It’s much faster and the screen can move up and down to your comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Den Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has functioned perfectly so far. It's much faster then my 10 year old one that it replaced. I have always preferred Intel but the AMD processor is impressive. The adjustable heigt is perfect for my situation. It fits on my desk under the credenmza perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a game changer. Allows my children to work efficiently on school and work projects.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Home Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second HP All-In-One I have purchased from Best Buy. I love that it is wireless and so simple to set up. I bought it for personal use at home. It is the perfect PC for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is amazing. Everything that i need to use for work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything we needed this laptop for has worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several months of use I would say it did a great jobs fast, reliable and great computer for biz use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer reviee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right computer at the right. rrice, easy to use and a good picture on the unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable sales associates

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service representative who listened to what I wanted, and went over the pros and cons of each item, and gave knowledgeable advice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My New Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just find and is a very good buy for the money. Thanks Best Buy for helping me make this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    New desktop computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and easy to use. Within 5 seconds of turning it on it’s ready to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it will be all that I was looking for. My old one was out dated.

    I would recommend this to a friend