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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1637 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,637 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy to set up. All in one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I could have did for myself ! Investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good,the sales person at Best Buy in Westbury was informative and helped me make my decision!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Defective, could’ve been good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not a bad laptop, however, sometimes when watching videos wether its on a streaming website or youtube it'll have this glitch in the sound and the video itself after a while like frame by frame. Ive had it 5 months and the keyboard already stopped working not sure why. Sometimes itll also take a minute to turn on. I think its deffective.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super Seevice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped us transfer data for our lols laptop. Loaded Microsoft office. They were great. Really good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp all in one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer I have ever bought I would highly recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    #1 My computer speaker has cracking sound #2 My computer stand cannot hold the computer #3 I called HP before the factory warranty expired but they did not help me they have the worst customer I ever had

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst PC & Description Not Accurate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fully expecting to upgrade RAM to 32 GB, as description states is capable. After using for one day, it was completely obvious it needed more RAM. Slow to do everything, hard to wake up, etc. Bought RAM, found video by HP on how to remove cover, and started. You are actually removing the front, which is your touch screen. Good gawd! Followed instructions, carefully removed front, only to find that the guts are not accessible!!! Replaced screen, and decided to move to another room as a spare. When I turned on the PC, my screen was cracked, nothing viewable. See pic!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Showdown every hour or two not good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a really good product:( very poor quality and not good enough for me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Speed

    Rated 4 out of 5 stars

    Great All-in-One Overall — Just a Bit Slow at Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve really enjoyed using the HP 27" Touch-Screen All-in-One. The large touchscreen, sleek Jet Black design, and adjustable height make it super comfortable for both work and everyday use. The AMD Ryzen 7, 16GB of memory, and 1TB SSD give it plenty of storage and power for multitasking, and overall it runs very smoothly. My only minor downside is that every now and then it feels a bit slow, even when I don’t have many apps or windows open. It’s not a constant issue, but noticeable enough to mention. Aside from that, it’s a great computer with excellent features and value. I’d definitely recommend it for home or office use!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Screen size, Speed

    Rated 5 out of 5 stars

    Excellent All-in-One — Powerful, Sleek, and Easy t

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ’m extremely happy with this HP 27” Touch-Screen All-in-One. The Ryzen 7 processor, 16GB of memory, and 1TB SSD make it incredibly fast and responsive. It boots up quickly and handles multitasking, work applications, and streaming with no issues at all. The 27-inch touchscreen is beautiful and very responsive, and the adjustable height stand is a great feature for comfort and ergonomics. I also love the clean, modern design — it looks great on my desk and keeps everything clutter-free. Setup was simple right out of the box, and the large screen makes working, browsing, and watching videos a pleasure. This computer is perfect for home, office, or school use and feels like a premium machine for the price. Highly recommend this all-in-one to anyone looking for performance, convenience, and a sleek design!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Screen size, Speed

    Rated 5 out of 5 stars

    HP 27" Touch-Screen All-in-One Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up this HP 27" Touch-Screen All-in-One, and it’s been a great addition. The AMD Ryzen 7 processor and 16GB RAM handle everything I throw at it without a hitch. It’s fast, smooth, and doesn’t lag, even with multiple programs running. Performance: The speed on this machine is impressive—boots up fast, apps load instantly, and it can handle heavy multitasking without slowing down. The 1TB SSD is more than enough storage, and it’s nice knowing I won’t run out of space anytime soon. Display: The 27-inch touch screen is a standout feature. It’s responsive and has a solid Full HD resolution. The touch functionality is smooth, making it easy to swipe, zoom, and interact without needing a mouse every time. The adjustable height is a bonus, letting me set it up to avoid neck strain. Design: The design is clean and looks great on my desk. I like that it doesn’t take up too much space despite the big screen. Overall, this all-in-one is a solid buy. It’s quick, user-friendly, and does what I need without fuss. Perfect for anyone who wants good power and a slick design in one machine.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Screen size

    Rated 5 out of 5 stars

    Fast, easy to use, and great for work and home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast, easy to set up, and works perfectly for both work and home use. I love the big screen, smooth performance, and easy touchscreen navigation. Very happy with this purchase- bright screen, sleek design and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Screen size

    Rated 5 out of 5 stars

    Desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the speed, ease of setup, and value of the desktop. They mention that it runs productivity applications perfectly well without lag, the included is also very good, and that it's a great deal for the money. Customers are also happy with performance. That said, some complain about the display port. Quality is very good and screenTouch beautiful I love it and eyes protected

    I would recommend this to a friend
  • Pros mentioned:
    Design, Screen size, Speed

    Rated 5 out of 5 stars

    Better than I hoped for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast. I love the camera pop-up and facial recognition. Beautiful screen is crystal clear and a space saver with no mess. I went back and forth for months about which computer to buy for a home office and could not be happier with the choice.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Great all in one without breaking the bank.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this computer. It has the speed and storage for my needs. Because it is an All-In-One, the fact that it has 1TB of storage is great and the screen quality is nice. The all in one package is perfect when it comes to set up in my workspace. I enjoy how quick it is to load and what features is provided. The included keyboard and mouse perform extremely well without any latency. This is a great product and I would like to say that the individuals that helped me at my store were also great to work with. It went on sale 2 days later after I purchased it and their price match was as quick as going into the store, talking to one of the reps in the department and a credit was put back on my account without any issues. Overall amazing experience and product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great Company

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP All-in-One Computer is an exceptional device, offering remarkable speed and seamless performance. We have experienced no operational issues whatsoever. Its substantial storage capacity and robust memory are particularly noteworthy. We are highly satisfied with this acquisition and confidently recommend it. The item was delivered to my residence on the subsequent day.The Geek Squad provided invaluable assistance with application installations, demonstrating their exemplary service.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Screen size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always liked HPs. It's a touch screen in addition to keyboard/mouse entry. The all-in-one helps with not having clutter on your desk when needing to do things on the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Stand stability

    Rated 4 out of 5 stars

    Great computer - not so great stand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for business and to have a bigger screen for Zooms, recordings, etc. It's perfect for that and I do love it. What is not lovely is the stand used to hold the monitor. It's not sturdy enough for this size monitor and I had to put something under one end to keep it even. HP needs to invest in something sturdier, especially for the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Screen size

    Rated 5 out of 5 stars

    My new HP computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer! The pictures and color ar amazing! Love the wide screen! Very user friendly as I am not real computer savey.

    I would recommend this to a friend